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The Impact of AI and Automation on HR and the Workplace

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The use of artificial intelligence (AI) has increased significantly across the board, with implementations in all types of industries, from healthcare and finance to retail and education.

Human resources, although it’s not normally seen as the most exciting sector in the world, is also benefitting greatly from advancements in AI tech and automation, saving staff a great deal of time and effort while also allowing them to perform their jobs more accurately and efficiently.

Of course, AI is always accompanied by concerns surrounding job displacement and the dehumanisation of work. People are concerned that over time, we’ll slowly lose the very essence of what makes us human by allowing robots and automated systems to do everything for us.

While this concern isn’t completely invalid – that is, we really need to keep an eye on AI tech and its capabilities – it’s also a little bit on the dramatic side. If controlled and monitored, AI and automation technology have the potential to seriously improve operations in HR, as long as it’s done in conjunction with human intervention.

Companies that offer human resources software solutions in the UK include:

  1. Rippling
  2. Deel
  3. BrightHR
  4. Factorial

 

The Good, the Bad and the Scary

 

As with any and all types of technology, there are both positive and negative issues that the use of artificial intelligence in HR introduces. In some ways, the advantages pose massive opportunities for increased efficiency of HR, while the disadvantages become obstacles to progress.

On the most extreme level, however, the are also significant fears surrounding the real potential of AI. A lot of that is based on scary sci-fi movies and technology that doesn’t even exist, but we still need to keep an eye on such concerns and be realistic about where the technology is heading.

 

Pros of Using AI in HR

 

The idea behind developing and implementing AI technology in business is to make improvements, and in the context of HR, there are some very real ways in which it can make operations better.

 

 

 

 

 

 

Overall, the potential advantages of using AI in human resources can’t be ignored. Although it may be a little more expensive at the outset, it’s bound to be worth it in the long run.

 

 

Cons of Using AI in HR

 

While the positive aspects of using AI in HR processes are aplenty, we would be remiss to ignore the potential negatives. Not only is it totally normal to have potentially problematic ramifications of using new technology, but acknowledging and understanding them provides an opportunity to mitigate the negative impacts.

 

 

 

 

 

 

All of these concerns surrounding the use of AI in HR departments are valid, at least to a certain extent. For instance, making extended use of AI software in HR departments will reduce the need for human employees in some ways and there will be a realistic possibility that the systems will impose biases based on the data it’s provided with.

However, all of these risks can be mitigated in one way or another – there may be some potential truth to them, but that doesn’t mean that they’re all real in their most extreme forms.

Indeed, robots aren’t going to replace everyone in HR, biases can be handled by providing systems with more data, privacy can be protected by means of laws, improved encryption methods and more.

 

Fears Surrounding the Use of AI in HR

 

Most of all, many people ignore and negate the potential positive influences that AI can have and is having on HR departments and operations as a whole.

By using AI software to improve operations in terms of efficiency, efficacy and more, departments can run more smoothly, save money and just generally, do everything better and faster.

AI and automation software are set to have a very positive impact of HR operations, as long as software is implemented properly, staff are well trained and everyone keeps their eyes wide open to potential issues.

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