Over the past decade, technology has progressed in leaps and bounds. Now, you can use the wonders of technology to do things such as have your shopping delivered right to your door, pay your bills and communicate with friends and family all over the world. There are also a number of startup businesses that have thrived as a result of these advancements. It’s also brought significant improvements to the workplace, particularly in terms of logistics. As consumers increasingly turn to the internet for their shopping needs, delivery services have needed to change in order to keep up with demand. Here, we’ll look at how technology has led to improvements within the courier industry.
The Boom in e-Commerce
Arguable the biggest tech advancement which has impacted the courier industry, is the boom in ecommerce. The internet has become the place consumers turn to in order to buy whatever it is they need. This has placed significant pressure onto the supply chain of businesses, leading to improvements within the picking, packing, tracking and shipping process.
Courier companies now offer tracking services, enabling both the customer and the business to see exactly where the goods are at any given time. Some couriers use more advanced tracking options than others, with some even providing a live map showing exactly where the courier is. This in turn has helped to really reduce vague delivery times, keeping customers a lot more satisfied.
Instant Quotes and Speedy Collections and Deliveries
Another benefit advanced technology has brought to the courier sector, is the ability for businesses to receive instant quotes. All of the top couriers such as TNT.com, offer free, instant online quotations. You just need to input where you want the parcel collected from, where it needs to be delivered and the size and weight of the goods you’re sending.
This doesn’t just simplify and speed up the ordering process, it also helps to speed up delivery too. Speaking of which, technology has also led to courier services becoming much faster. Consumers today would be infuriated by the old standard 7-day deliveries. These days, they want everything now, which has led to a rise in same and next day delivery services.
As you can see, advancements in technology have led to numerous improvements within the courier industry. As it continues to develop, it’s likely we’ll see even more improvements in the coming years. These days, courier services are faster, more reliable and much easier to track – all thanks to the wonders of technology.