Applause, a global leader in digital quality and crowdsourced testing, yesterday launched its Bring Your Own Testers (BYOT) feature which enables clients to invite their internal teams – employees, friends, family members and existing customers – to test cycles in the Applause Platform.
Founded in 2007, Applause was born from a simple idea: to provide an easy way for software testers to make extra money testing apps. With highly vetted testers available on demand around the globe, the company provides brands with a full suite of services, including exploratory testing, test case execution, test automation, security assessments, usability testing, accessibility testing, testing of voice and AI apps.
Organisations often want to engage their employees or a network of customer advocates who can provide early feedback on a new software release or capability. The Bring Your Own Testers feature uses Applause’s established SaaS platform and processes for tester management, test execution, and delivery of results. This means organisations can take advantage of the Applause community as well as their own internal teams to provide valuable testing and user feedback. BYOT eliminates the time and infrastructure that internal management of this process typically requires.
Doron Reuveni, Founder and CEO at Applause (pictured in header image) says:
“Engineering and QA teams are constantly trying to test and release software builds faster and more frequently. One of the biggest roadblocks to this goal is an organisation’s ability to manage all facets and parties involved in testing as the scale increases. Bring Your Own Testers solves this problem by providing the established and trusted Applause Platform as a means to manage both internal and external testing teams. This not only offloads the process-oriented work that can slow down Engineering and QA, but also provides a holistic view of results from all testers within a single platform.”
The BYOT feature provides its clients with several key benefits:
- Access to Applause’s fully managed service – BYOT enables organisations to engage with their internal teams in a way that may otherwise be impossible. Applause’s team manages the setup, execution and delivery of results.
- Expanded testing results and feedback – organisations receive richer testing results and feedback by utilising Applause’s global, expert community in addition to their internal teams.
- A seamless experience for internal teams – Applause makes it easy for an organisation’s internal teams to start testing and reporting actionable bugs and feedback. Teams are registered through a simple, customer-branded experience so testing can begin quickly. Once testing has started, internal teams can easily access builds, report issues containing all the necessary information, upload videos and provide valuable user feedback all through the Applause Platform.