Meet Dave Smallwood, UK MD at Financial Service Provider: Mollie

Tell us about Mollie

 

Mollie is one of Europe’s fastest-growing financial service providers. We are on a mission to make payments and money management effortless for every business in Europe.

The platform simplifies payments, reconciliation, reporting, fraud prevention, and financing for businesses of all sizes – from startups to enterprises. Today, more than 250,000 businesses rely on our products to drive revenue, reduce costs, and manage funds.

 

 

What do you think makes Mollie unique

 

Mollie stands out in two key ways. First, our integration of online and offline payment solutions is unique in the industry. By offering both in-person and digital payment options, we give merchants and consumers the flexibility they need, creating a significant advantage.

Second, our commitment to personal, customer support in an often impersonal industry sets us apart. With nearly two decades in the payments space, I can say that customer support is at the core of what Mollie does – something not always prioritised in this industry. Our 4.6-star Trustpilot rating, based on over 9,000 reviews, reflects our dedication to fast, reliable, and helpful support. We focus on delivering clear, actionable solutions so merchants can get the help they need, whenever they need it.

 

 

What is your advice to aspiring entrepreneurs?

 

Firstly, adopt the mindset of a lab technician – form a hypothesis, run experiments, test outcomes, iterate, and repeat.

Secondly, prioritise action over perfection.

And thirdly, even when things are toughest, consistently take the time to look after yourself. You can’t win this race and stay sane without this discipline.

 

What most excites you about Mollie?

 

At Mollie, we focus a huge amount of our time and energy towards eliminating bureaucracy in financial services, seeking the simplest ways for our clients to solve their problems. The way we live and breathe this mantra across our teams is really inspiring and fun.

 

How has the company evolved over the last couple of years?

 

Mollie has been expanding quickly across Europe, with localised teams and an exceptional in-market approach. Our focus has been to establish localised teams that can provide face-to-face support for our clients across different European markets.

 

What can we expect from Mollie in the future?

 

You can expect us to become the UK’s leading financial service provider for SMBs!

The UK boasts Europe’s largest e-commerce market, yet business owners continue to be underserved in the payments sector due to excessive financial bureaucracy and inadequate support. We’re committed to changing this narrative.

Our goal is to empower UK businesses with cutting-edge financial tools and unparalleled support, allowing them to focus on what truly matters – serving their customers and growing their businesses in an increasingly digital world.