Top 10 IT Support Services in London


Are you looking for the best IT support available in London? Look no further, TechRound has compiled a top 10 list of the best IT support services available in London. Companies offering managed IT services, support 24/7 and help on-site can all be found in our top 10 IT support list. 

With now more companies outsourcing IT support, it can be difficult to know where to begin. Nonetheless, TechRound’s top 10 list should hopefully give you a better idea about which company below is best for you based on the industry of your business, your budget and what you’d like to get out of outsourcing managed IT support. 

What Is IT Support?

IT support, in short, is a service which assists individuals, or companies of varied sizes, with anything IT-related. Typically, IT support is outsourced by companies when a problem is encountered on a technology device. 

IT support also includes the steps before a problem is even encountered. For instance, IT support companies will likely provide assistance for installing, configuring equipment as well as assisting with both software and hardware in businesses. Hence, IT support is a crucial element to the smooth running of a business.

Who Are the Best IT Support Services in London?

What a business might consider ‘best’ depends on a variety of factors, such as what kind of specific IT managed services they’d like to take advantage of, what their budget is as well as if they’d like to outsource IT support long-term. 

Generally, there are some great IT support companies available in London and other major UK cities for all businesses to take advantage of. TechRound, nevertheless, has composed their own top 10 list to help give a better idea about which companies to choose from in London! 

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1. totality services

totality services

totality services is a leading IT support provider based in Vauxhall. They provide award-winning, high-quality 24/7 IT support and security services to 140+ London businesses.

They hold the Feefo Platinum Trusted Award for their outstanding Customer Service, this is reflected by their client reviews. Switching to totality services is easy – get in touch with them to request a free audit




2. Lucidica 


Lucidica ranks at number 1 on TechRound’s list because they are flexible, affordable and provide award-winning IT support for London businesses to succeed. If you’re looking for a company that will provide IT support as your startup company grows, then look no further than Lucidica.

Not only this, but Lucidica also provides a wide range of IT support services in London. Available 24/7, either on-site or remote, Lucidica offers services from business cybersecurity to web design and development! So, every aspect of your business can be taken care of with Lucidica. 

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3. Syntax


Syntax have over 29 years of experience in IT support, so if you opt for them your business will definitely be in safe hands. Not only is Syntax well-established and a reputable company, but they also provide high-quality security and compliance services. 

In today’s digital world, having your business kept securely online is now more important than ever. Hence, Syntax is a great company to choose from in London as they are well-known for aiding businesses in security challenges many face today. 


4. Operum Tech

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Introducing Operum, one of the most trusted support providers in London. Their long-lasting relationships with customers, many of which have stayed with them for over 20+ years – are a testament to their dedication and quality service.

To build trust, Operum is now offering new clients 3 months of day-to-day support absolutely free. If you’re not satisfied, you can simply leave without spending a penny. But hurry, as capacity is limited and the offer is on a first come, first served basis.

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5. HTL London


HTL London is another IT support services company that businesses in and around London can definitely count on. Their clients rate them above 98% in how quickly they received help, how quickly and efficiently HTL London were during a callout alongside satisfaction with their services. 

In addition, HTL London also provides VoIP business phone systems for businesses in London. VoIP (Voice over Internet Protocol) is becoming the new, and most popular, way businesses connect nowadays and will replace landlines by 2025. 

6. Micro Pro


Providing efficient and quick IT support services to small to medium size businesses, Micro Pro is without a doubt one of the best companies in London. They, furthermore, provide a wide range of services from IT consultancy to helping set up and run software like Microsoft 365 for businesses in London. 

Micro Pro is also rated highly for their friendly customer service, something many businesses will be looking for in an IT support service! Micro Pro is also based in other major UK cities and towns such as Glasgow, Kent and Surrey. So, not just great for those in London!


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7. UK IT Service 


Want to use a reputable and well-established IT support service in London? Then, UK IT Service located in Stean Street might be the company for you! With a 98% customer satisfaction rating, as well as being trusted by 4000+ users UK IT Service is definitely a top contender when it comes to IT managed services in London. 

They also offer one-off IT projects, so, great if you’re not quite ready to commit to a long contract! 

8. Cardonet 


Similarly to UK IT Service, Cardonet has been in the IT support industry for a long time. Founded in 1999, Cardonet has since grown and developed into a successful and popular IT support service in London. 

Cardonet, without a doubt, has proven their ability. They’re a trusted IT services partner for major businesses in the UK, from Holiday Inn to Crowne Plaza Hotels & Resorts. If your company is larger then Cardonet might be a good solution. 

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In ITRM’s 2019 customer survey, they were ranked a customer satisfaction score of 89%. Since, ITRM has continued to develop and grow as an IT support service company in London. What’s more, in 2020 in the Net Promoter score they achieved a score of 78 out of 100. 

If you’re looking for a more affordable IT support service in London, then ITRM may be a good choice for your business. They also provide help to businesses in central and Greater London. 

10. Network London 


98% of IT  issues reported to Network London are resolved. Hence, Network London is a great IT support company that ensures their customers and businesses are put first, and solve any IT support issues quickly and efficiently. 

If you’d like to outsource IT support, yet want to feel any IT-related issues are attended to quickly, then Network London might be an option to consider. Network London also works with a variety of businesses, from finance to restaurants.