Company: Jadu
Founders: Suraj Kika and Andrew Perkins
Website: https://www.jadu.net/
About Jadu
Jadu is a UK-based software company founded by Suraj Kika (CEO) and Andy Perkins (CTO), and has been helping organisations connect with their communities since 2001. Today, Jadu powers websites, online forms and customer case management for hundreds of businesses globally. Millions of people use the Jadu platform every day to get things done online, including paying bills, applying for services, or finding important information.
At its heart, Jadu is about connection. The platform provides the tools organisations need to create websites that are not only responsive and modern, but also accessible for everyone. That focus on accessibility is more than a feature; it is a principle woven into the company’s culture. Jadu is on a mission to become the world’s most accessible digital platform, making sure no one is left behind when interacting with services online.
Over the years, Jadu has had to overcome plenty of challenges. One of the biggest has been balancing powerful technology with simplicity. Organisations want tools that can handle complex processes, but staff also need to be able to manage content, build forms, and track cases without deep technical skills. Jadu solved this by focusing on no-code design, allowing teams to create and adapt services quickly. Another challenge has been keeping up with the fast-moving world of digital standards. Jadu has consistently evolved its platform, even rolling out complete design updates to ensure that websites and services stay modern, inclusive, and easy to use.
Shifting from traditional software delivery to cloud-based service was another test. Moving customers from one-time deployments to regular, continuous improvement required trust, strong security, and reliable performance. By building long-term partnerships with clients, Jadu proved that the model works, and today is trusted by some of the world’s most respected organisations, including Birmingham City Council (UK), North Sydney Council (Australia), Carnegie Mellon University (USA), and Leeds University (UK).
The impact on the wider SaaS industry has been significant. Jadu helped lead the way in showing that no-code platforms can support serious enterprise-level needs in government and education. It demonstrated how accessibility can be treated not as an afterthought, but as a core principle of design. Jadu also introduced the concept of the Digital Layer, a framework that enables organisations to prepare for the future by connecting back-office systems with customer-facing tools in a manner that is transparent, efficient, and ready for AI.
Looking ahead, Jadu is focused on strong growth. Jadu is expanding its presence in North America and investing in new capabilities. Partnerships play a key role in this vision. Jadu works alongside global organisations including Hyland, Siemens, AWS, and Konica Minolta, creating an ecosystem that strengthens integration, innovation, and delivery.
Beyond technology, Jadu is about people and culture. Jadu believes in conducting honest business and treating customers as partners. The Jadu team is passionate about design, innovation, and making digital services beautiful and useful. That energy has shaped a platform that empowers communities, simplifies complex processes, and sets a high bar for what accessible digital experiences can be.
