Company: Fortitude 17 Limited
Founder: Emma Beckett
Website: https://www.fortitude17.com
About Fortitude 17 Limited
Fortitude 17 started in 2018 with a clear purpose. The company was created to fill a gap in the market for independent quality assurance across ERP, CRM and HCM transformation programmes. From the outset the focus has been on SaaS platforms such as Microsoft Dynamics 365, Workday, Dayforce, Salesforce and SAP. These solutions form the backbone of global enterprises yet many projects fail to deliver on their potential due to poor testing, weak adoption and a lack of independent assurance.
The challenges have been real. Entering a crowded consultancy space dominated by larger system integrators meant that Fortitude 17 had to prove its value quickly. We built our reputation by being critical friends to clients and partners. Another challenge was showing that QA is not a tick box task but a driver of return on investment. We had to educate boards, CFOs and programme managers that every defect caught early in SaaS projects saves significant cost and protects brand reputation. Building a team was also a challenge. Rather than follow the traditional path we drew on my background in professional sport and recruited people with a mindset shaped by discipline and high performance. That culture has been at the core of our delivery.
The impact on the SaaS industry has been to reframe testing as a competitive advantage. Fortitude 17 has demonstrated in programmes worth hundreds of millions that independent QA accelerates adoption, shortens hypercare and improves system reliability. Our approach has made clients more confident in rolling out SaaS platforms across multiple regions including the UK, UAE and ANZ. We have also contributed to the SaaS ecosystem by partnering with boutique consultancies that lack in-house QA and by collaborating with tooling providers. This creates a healthier partner landscape where clients benefit from assurance as part of the package.
What sets Fortitude 17 apart is the way we approach SaaS transformation as both a technical and human challenge. We blend detailed knowledge of platforms like Dynamics and Workday with an understanding of user behaviour, training and change. That balance ensures that SaaS projects do not just go live but actually deliver measurable outcomes.
In a short time, our company has grown into a recognised testing partner that consistently achieves margins above seventy five percent and supports projects at enterprise scale. By proving that assurance is not a luxury but a necessity, Fortitude 17 has influenced how SaaS projects are planned and delivered.
We have shown that quality is not only about software but about building trust in the entire transformation journey.
