Company: Sprout.ai
CEO: Roi Amir
Website: https://sprout.ai/
About Sprout.ai
Sprout.ai: Changing insurance, for good.
Founded in 2018, Sprout.ai is an AI platform built for insurance, transforming the claims and underwriting experience for customers and staff. Trusted by global insurers, MGAs, and service providers including AXA, MetLife and AdvanceCare, it reduces costs and leakage, detects fraud, shortens turnaround times, and improves customer service.
Using cutting-edge, future-proofed AI technology, Sprout.ai automates routine tasks with precision and gives handlers actionable insights and recommendations to help resolve complex cases efficiently and fairly. Its AI-OCR, NLP, and LLMs extract, enrich and interpret unstructured data, such as scanned documents, invoices, photos, and handwritten notes. Machine learning enables accurate, consistent and explainable decisions on fraud, underwriting, coverage, and settlements.
Sprout.ai adds intelligence across entire workflows or to individual processes such as:
Intelligent Intake & Document Processing: Classifies and extracts unstructured inputs with 99% accuracy across 150+ document types, automatically routing claims and extracting critical data points from emails, PDFs, images, and forms.
Policy Coverage Decisioning: Interprets multi-document policies to deliver explainable coverage recommendations, navigating complex terms, conditions, exclusions, and endorsements with human-level comprehension.
Fraud & Consistency Insights: Detects anomalies, duplicates, and document tampering through advanced pattern recognition, flagging high-risk claims whilst maintaining low false-positive rates.
AI Decision Engine: Combines structured and unstructured data for transparent “Covered / Not Covered” decisions with detailed reasoning and confidence scoring, ensuring auditability and regulatory compliance.
Sprout.ai set out to solve the major inefficiencies in insurance claims: long turnaround times, high error rates, rising costs, fraud exposure, and the challenge of delivering empathetic service at scale. Traditional claims handling is manual, slow, and inconsistent, damaging customer trust and driving up operational costs.
Impact and results: Our AI platform reduces manual effort and enables handlers to focus on complex, sensitive cases. We’ve achieved a 23% reduction in turnaround times, with many claims settled in under a minute, and deliver over 95% decision accuracy. Our fraud detection capabilities identify tampered documents, duplicates, and anomalies. These features address losses in a $300B problem market.
To date, Sprout.ai has processed more than 6.5 million claims globally.
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