Tell us about yourself and how you got into marketing.
I started in social media, but my work has grown far beyond posting content. Over the past five years, I’ve worked across content strategy, paid media, influencer campaigns, digital account management and campaign planning.
I’ve had the opportunity to work on brands such as McDonald’s South Africa, The Glenlivet, Hotel Sky, Ribs & Burgers and a number of hospitality, lifestyle and FMCG brands. That range has taught me how differently people connect with brands, and why there is no one-size-fits-all approach to marketing.
What has kept me in the industry is that no two days are ever the same. One week I’m building a content strategy for a product launch, the next I’m working on paid campaigns, briefing creators or analysing performance. Marketing gives me the opportunity to combine creativity with problem-solving, and that’s what I enjoy most.
What is the biggest mistake brands make on social media?
Treating social media like a noticeboard.
A lot of brands are focused on what they want to say, instead of what their audience actually cares about. The strongest content usually sits at the point where the brand’s objective, the audience’s interests and the culture of the platform meet.
People don’t open Instagram or TikTok looking for adverts. They’re there to be entertained, inspired or learn something. Brands that understand that tend to create content that feels native to the platform instead of interrupting the experience, and that’s where stronger engagement usually comes from.
How do you balance creativity and performance?
I don’t see them as separate.
The creative idea has to be strong enough to stop someone, but the strategy behind it has to make sure it reaches the right audience and supports a real objective. I’ve worked on campaigns where the content needed to build brand love, drive engagement, support a launch and still perform through paid media. That balance is where the real work happens.
I think the best campaigns are the ones where creative and media work together from the beginning instead of being treated as separate conversations. When both teams understand the objective, the work is not only more impactful but also easier to measure and optimise over time.
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What excites you most about social media right now?
The fact that brands can participate in culture in real time.
Social media has made it possible for a good idea to travel far beyond its original audience. It has also given smaller brands, creators and communities more power. What excites me is seeing brands move away from overly polished content and start showing more personality, relevance and understanding of the people they are speaking to.
I also enjoy how quickly the industry evolves. New features, creator behaviour and consumer expectations are constantly changing, which means marketers have to keep learning. It’s one of the few industries where staying curious is just as important as having experience.
What advice would you give someone trying to enter the industry?
Build proof of how you think.
A portfolio should not only show finished work. It should show your ideas, your strategy and how you solve problems. Create mock campaigns, break down work you admire, share your point of view and stay curious. In this industry, your thinking can open the door before your job title does.
I also encourage people not to compare themselves to someone who’s been doing this for years. Everyone starts somewhere. Focus on becoming better with every project, ask questions and don’t be afraid to put your work out there. Consistency is often what creates opportunities.
What has your career taught you so far?
That good marketing is rarely just one big idea.
It is research, timing, collaboration, understanding the audience, managing feedback and still protecting the strength of the idea. Working across different brands and industries has taught me how to adapt without losing the strategy.
It’s also taught me the importance of listening. Some of the best insights come from conversations with clients, consumers and teammates. Marketing is ultimately about people, and the more you understand them, the stronger your work becomes.
What is next for you?
I want to keep building work that sits between culture, creativity and performance.
I’m especially interested in growing further across social media strategy, paid media and integrated campaigns, while continuing to work on brands that want to do more than simply be visible. I want to create work that people notice, remember and respond to.
Long term, I’d like to contribute to shaping how brands approach digital marketing by creating work that is both commercially effective and culturally relevant. The industry moves quickly, and that’s exactly what keeps me excited about where my career is heading.
