Company: MaxContact
Founders: Ben Booth, Richard Coward and Barry Carter
Website: https://www.maxcontact.com/
Description: MaxContact is a contact centre software company with a difference and the wildcard of the contact centre industry.
About MaxContact
MaxContact is a contact centre software company with a difference and the wildcard of the contact centre industry.
The founders worked together for ten years in the contact centre industry working with goliath tech companies. They were often working through the night with miles of cabling in data centres up and down the country. Eventually, they became frustrated with solution providers that constantly over-promised and under-delivered across features, support and resilience. So, you could say MaxContact was born out of frustration!
They knew they could be better, enhancing the employee and customer experience with market-leading technology. Since then, they’ve become one of the fastest growing contact centre specialists in the UK with a 97% uptake rate against existing solutions. They were also recently ranked one of the top 50 fastest growing technology companies in the North. They handle over 100 million interactions each month for over 100 customers.
