Company: RocketPhone.ai
Founder & CEO: Muj Choudhury
Website: https://www.rocketphone.ai/
About RocketPhone.ai
Founded in 2015, RocketPhone emerged from a belief that businesses waste millions in missed opportunities due to the inability to capture and act upon all customer conversation data. In fact, our recent survey revealed that businesses across the UK have lost over £127 million in missed sales opportunities.
Reliance on customer-facing individuals manually recording data into company CRMs has led to a costly paradox where the very teams inputting data are oftentimes incorrectly informed by the reports they create.
RocketPhone is the world’s first conversation processing system for enterprises using Salesforce. Our native-AI platform taps into customer interactions across all departments, processing them in real time to extract actionable intelligence directly from the source. While competitors focus on retrospective analysis, RocketPhone delivers immediate, automated workflows that trigger instantaneous actions based on conversation insights.
RocketPhone’s engineers have delivered the first comprehensive end user software platform that offers real-time conversation ingestion, monitoring and workflow. This allows businesses to unlock new opportunities and inject a 10x improvement into every sales, customer service and operational process. With voice remaining the most effective communication channel, no other company combines the ability to use AI to ingest conversations from any voice source while being able to react almost immediately to direct and indirect actions surfaced during discussions.
Democratising access to advanced AI capabilities presents new challenges. We addressed this by designing a system that does not require an AI expert on-site to operate, making the technology accessible to businesses without specialised technical teams; a stark contrast to solutions from larger tech firms that demand substantial implementation resources.
Our impact on the industry has been profound. RocketPhone analyses every customer interaction, detecting buying signals, competitive mentions, compliance issues and vulnerabilities in real time – capabilities previously limited to select global enterprises with massive technical teams.
Through strategic partnerships with leading academic institutions, RocketPhone brings cutting-edge AI research directly into commercial applications. Our collaboration with Professor Michael Wooldridge, Head of Computer Science at Oxford University and now RocketPhone’s Chief Science Officer exemplifies this approach. These academic partnerships have yielded groundbreaking advances in speech recognition accuracy and contextual awareness, particularly for industry-specific terminology and emotional intelligence within conversations.
Since our establishment, RocketPhone has already achieved remarkable milestones. To date, the business has raised $10.5 million to commercialise its AI-native conversation platform without VC backing. RocketPhone was also named in The Times Top 10 AI Innovations transforming business and education in 2025. Our technology unlocks entirely new business opportunities with potential to inject tenfold improvement into sales, customer service and operational processes.
The Salesforce ecosystem has formally embraced RocketPhone through inclusion in their global ISV programme, allowing direct sales to their 150,000+ enterprise customers. Strategic partnerships with Vodafone, Genesys and Microsoft further extend our reach.
As we enter this next growth phase, RocketPhone is laser focused on establishing our position as the global leader in conversation intelligence.
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