Company: Revenir AI
Founder: Shawn Du
Website: https://www.revenir.ai
About Revenir AI
Revenir was founded in 2019 with a simple but powerful mission: to make reclaiming VAT on international purchases seamless, transparent, and accessible. We realised when travelling from abroad, many customers were eligible for VAT refunds, but the complex, paper-heavy process resulted in only a fraction of what they were owed being recovered. That experience revealed a broader issue—VAT refund systems across the world were fragmented, inefficient, and largely inaccessible to the everyday traveller. We saw an opportunity to apply technology and user-centred design to an industry that had remained stagnant for decades.
Starting with just an email inbox and a handful of early testers, we manually processed claims to understand pain points and build the foundations of what would become a fully digital, scalable solution. Today, Revenir partners with financial institutions to embed VAT reclaim directly into banking platforms and digital wallets, turning what was once a frustrating afterthought into a streamlined, embedded experience. Our platform is now growing across multiple major VAT refund markets, and we continue to scale globally.
One of our biggest challenges has been navigating a complex web of international tax regulations while delivering a user experience that feels effortless. Balancing regulatory compliance with simplicity required not only deep domain expertise but also smart technical choices—particularly in how we’ve implemented automation and machine learning. As we’ve grown, we’ve leveraged AI to streamline document recognition, identify eligible transactions, and flag anomalies for fraud prevention. These systems help reduce manual review times, improve accuracy, and scale operations without compromising trust or compliance.
Revenir’s impact on the AI and fintech landscape lies in how we’ve applied intelligent automation to a highly regulated, data-sensitive process. While many fintechs are using AI for chatbots or credit scoring, our approach has been highly specialised—focusing on extracting value from unstructured purchase data, ensuring consistent compliance, and enhancing financial outcomes for users. We’ve built our models with careful attention to data quality, using AI not as a catch-all solution but as a precision tool within a human-led compliance framework.
At a time when many institutions are rightly cautious about AI’s risks—especially concerning data privacy, accuracy, and ethical use—we’ve maintained a clear-eyed approach. We treat our data pipelines like production code, documenting training cycles, and ensuring the integrity of the inputs that power our systems. This commitment is crucial in financial services, where trust is everything.
Revenir is not just modernising a legacy process—we’re helping users reclaim financial value they didn’t know they were missing. As we look to the future, our ambition is to make VAT refunds so seamless they happen without users needing to ask. AI plays a key role in that vision, but it’s our commitment to thoughtful innovation that defines us.
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