Conversion rate optimisation (CRO) is the process of increasing the percentage of website visitors who take a desired action — be that filling out a form, becoming customers, or otherwise.
The CRO process involves understanding how users move through your site, what actions they take, and what’s stopping them from completing your goals. Your site’s conversion rate is the number of times a user completes a goal divided by your site traffic. Conversion rate optimisation happens after the visit makes it to your site.
This is different from conversion optimisation for SEO or paid ads which focuses on who clicks through to your site from the organic search results, how many clicks you get, and which keywords are driving traffic.
In order for an online business to thrive, one of the most important elements to perfect is the conversion. Luckily, conversion optimisation software exists to make it easier.
What Is Conversion Rate Optimisation Software?
Conversion rate optimisation (CRO) software allows businesses to test and visualise tools for improving user experience and increasing conversion rates. CRO software tools work alongside other digital analytics software to track visitor behaviours and adapt their UX experiences to improve them.
A big subcategory of conversion rate optimisation software is A/B Testing Software. Marketers and web developers use A/B testing tools to apply different versions of digital content, such as calls to action or images, and track which encourages visitors to convert better.
Performance results can be combined with segmentation data (such as the visitor’s age, or whether they arrived via social media or search) to personalise experiences to each visitor. Marketers use these tools to improve conversion rates and engage more of the visitors that interact with their brands online.
In order to be included in the A/B testing software category there are certain conditions that must be met, a product must:
- Conduct split-traffic experiments with defined, trackable goals to determine best performing web content.
- Deploy multiple versions of any web content in real time.
- Perform split-URL experiments.
- Adjust and manage traffic volume to experiment variations.
- Provide tools for both technical and non-technical users to perform tests.
Do I Need Conversion Rate Optimisation Software?
Conversion rate optimisation software will help you improve customer insights, which can lead to more informed decisions.
Conversion rate optimisation can help you better understand your key audience and find what language or messaging best speaks to their needs.
Higher conversion rate means making more of the resources you have. By studying how to get the most out of your acquisition efforts, you’ll get more conversions without having to bring in more potential customers.
While your audience size may not scale as your business grows, CRO lets you grow without running out of resources and prospective customers.
By turning more browsers into buyers, you’ll be able to grow your business without running out of potential customers. When users feel smart and sophisticated on your website, they tend to stick around. CRO studies what works on your site. By taking what works and expanding on it, you’ll make a better user experience.
Can I Get Conversion Rate Optimisation Software On A Free Trial?
Yes, most conversion rate optimisation software platforms will offer free trials. These free trials can help you find the right platform for your conversion rate optimisation needs. Some software providers will even allow you to enter a contract free trial.
With free trials, the CRO provider will often allow you get a feel of the paid-for features and plans available. This can be great for those who are interested in certain plans with a CRO provider, but want to get a feel for what the services are like before committing to them.
The length of a free trial can vary from provider to provider. It’s important to check the terms of any free trial before starting it.
How Much Do Conversion Rate Optimisation Software Services Cost?
Conversion rate optimisation software can cost anywhere between £0 and £500 per month. The cost of CRO software services will often depend upon the type of plan you go for, the more features included typically correlating with a higher cost.
It’s worth noting that many CRO software providers offer a permanently free version of their services, as well as free trials of paid-for plans.
These “Free Forever” plans can be great for those wanting to access the provider’s basic features. However, for those wanting a more comprehensive offering, you’ll most likely have to opt for a paid-for plan.
The Top 10 Conversion Rate Optimisation Software Companies
Conversion rate optimisation software can be a valuable tool for marketers and web developers to use, but which software works best for different businesses?
Below, we have reviewed a list of the best conversion rate optimisation softwares. These include:
- 1. Unbounce
- 2. GetResponse
- 3. ClickFunnels
- 4. Google Analytics
- 5: Algolia
- 6. Heap.io
- 7. Mixpanel
- 8. Intercom
- 9. HelloBar
- 10. OptinMonster
1: Unbounce
Price: Starts at $72 /month.
Unbounce helps you convert more of your visitors into leads, sales, and customers. Using our drag-and-drop builder, you can create and publish your own landing pages without needing a developer to code them.
Get conversion intelligence insights and enhance the intuition and skills you already have to ensure the best campaign performance every time. Unbounce offers an excellent free trial to help you become a better marketer today.
2: GetResponse
Price: Starts at $15 per month paid yearly.
GetResponse is a top online marketing software that helps you grow your audience, engage with customers, and boost online sales. With over 30 tools in one easy-to-use platform, you can transform your online marketing and bring tangible results.
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3: ClickFunnels
Price: Starts at $97 a month.
Clickfunnels is one of the world’s most popular online sales funnel platforms where users can quickly and easily create beautiful sales pages that convert visitors into leads and paying customers.
No tech, design, or coding experience necessary with the easily to use software. Clickfunnels comes with training, tutorials, and smooth 3rd party app, email, and payment integration.
4: Google Analytics
Price: Free.
Google Analytics gives companies rich insights about their websites, their audiences and their digital marketing. Analytics helps marketers find the messages and channels that earn them the best results. High tech testing tools help companies large and small build better user experiences and maximise their digital strategies.
Get user insights that only Google can give you. Understand your site and app users to better evaluate the performance of your content, products, and more. Whether your business is big or small, Google can help you see what’s working and fix what’s not.
5: Algolia
Price: Starts at $1 per unit*/month.
Algolia is a hosted search platform with unique differentiators for all important aspects of search. Algolia is designed from the ground up to maximize the speed of search and solve the pain of relevance tuning.
Accessing the right piece of content on websites and apps has never been faster or more intuitive. Algolia is an API-centric company with comprehensive documentation and support provided by software engineers. We love to work with developers to push the search experience beyond its traditional limits.
6. Heap.io
Price: Free
Heap is a digital insights platform that allows businesses to see their customers’ entire digital journey from start to finish.
By having an oversight on how their customers interact with their websites, businesses can make better decisions around boosting sales and increasing conversion rates.
The platform comes with a free version, as well as a free trial, allowing businesses to experience how quickly data can help them on the path to growth.
7. Mixpanel
Price: Free version, growth versions from $24 per month
When it comes to improving conversion, the real answer is in the data. Mixpanel gives users a birds eye view of every element of their business, allowing them to optimise in real time.
With over 20,000 companies on their roster, Mixpanel is helping businesses turn data into decisions.
8. Intercom
Price: From $29 per month
Intercom is an AI-first conversion software that helps with conversion through customer service.
Their AI bot talks with customers, answering questions that might be preventing them from purchasing a product. This high-intelligence chatbot can help understand what questions customers ask most about, allowing companies to adapt their webpages with the right information.
With a quicker response time than humans and a fraction of the price, intercom is a great tool for any online business.
9. HelloBar
Price: From $99 per month
A slightly different way to increase conversion is through a pop up. hellobar specialises in creating website popups that drive more subscribers, leads and sometimes buyers too.
With websites, it can sometimes be difficult for users to see what the CTA is. Having a well designed popup bar not only drives revenue but can also engage visitors faster.
10. OptinMonster
Price: From $18 per month
OptinMonster helps businesses create landing pages that truly convert. This software provides easy to customise templates, designed to help reduce churn.
With their targeting and segmentation engine, online businesses can more easily see how to increase conversions. And with real-time adjustments, they’ll never lose out on a potential sale due to inaction.
With easy set up and proven results, OptinMonster is a great conversion tool for any business.