Managing Remote Businesses With Overseas Staff

In today’s globalised world, it’s becoming more and more common for businesses to operate remotely and make the most of the online-only work environment to hire international workers to meet their staffing needs with the best talent. While this setup can bring many advantages, it also comes with unique challenges that require careful management of staff. In this blog post, we’ll discuss our top tips for managing a remote business with international staff members on the team.

Clear Communication Is Key

Clear communication is one of the most critical aspects of managing a remote team. Without clear and effective communication, team members may struggle to understand their roles and responsibilities, miss important deadlines, or feel disconnected from the rest of the team.

As a business owner or manager, it is your responsibility to establish clear communication channels and protocols that promote efficient and effective communication. One of the best ways to guarantee clear communication is to establish guidelines for how and when team members should communicate with each other. For example, you might encourage team members to use email for longer-form messages or to provide written feedback on projects. In contrast, instant messaging or chat tools could be used for more immediate or time-sensitive communication.

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Invest in Technology

Investing in the right technology and tools can help empower your remote team to be more productive and efficient. This includes tools for project management, file sharing, collaboration, and communication, as well as admin tools like a virtual address from, which will let you receive physical mail, including legal documents, without your business having to have a physical address. Keep in mind that technology is constantly evolving, so it’s important to regularly assess and update your tools and systems to ensure that they continue to meet the needs of your team.

Embrace Flexibility

Embracing flexibility is one of the most important strategies for managing a remote team. Remote work offers many benefits, including the ability to work from anywhere, the elimination of a daily commute, and the ability to manage one’s own schedule. As a manager, it’s important to recognise and embrace these benefits to support your team’s success by allowing team members to work on their own schedules.

This means recognising that team members may work best at different times of the day or week and allowing them to adjust their schedules accordingly. For example, some team members may prefer to work in the early morning, while others may be more productive in the afternoon or evening, and by allowing team members to work on their own schedules, you can help them to be more productive and engaged.

Prioritise Building Relationships

When managing a remote team, it’s important to prioritise building relationships with your team members, because when team members are physically separated, it can be challenging to build strong working relationships and foster a sense of community. As a manager, it’s your responsibility to create opportunities for team members to connect and build meaningful relationships.

One of the best ways to prioritise building relationships is to schedule regular virtual team-building activities, which can take many forms, from virtual happy hours to team quizzes or online games. By creating opportunities for team members to connect in a fun and relaxed setting, you can help to build camaraderie and strengthen relationships. Without the ability to have informal conversations in the office, it can be difficult for team members to get to know one another, so it’s important to encourage team members to share stories and interests during these meetings.

Have Clear Expectations and Goals

Setting clear expectations and goals is essential for any team, but it’s particularly important for remote teams. Be clear about what you expect from each team member, including their roles and responsibilities, performance metrics, and deadlines. Set goals that are specific, measurable, achievable, relevant, and time-bound (SMART), and regularly check in with team members to see if they are on track. This helps ensure that everyone is working toward the same objectives and helps team members stay motivated and focused.

Develop a Good Company Culture

Building a strong company culture is essential for any business, but it’s particularly important for businesses that operate remotely. Your team members may never meet in person, but a strong company culture can help create a sense of unity and purpose. This can be achieved through regular team-building activities, virtual social events, and recognition programs for top performers. Encourage a culture of open communication, transparency, and feedback to foster a sense of trust and accountability among team members.

Managing a remote team requires a different set of skills and strategies than managing a traditional in-person team, and running a remote business with international staff can be even more challenging, but it’s also an opportunity to build a diverse and talented team. By following the tips laid out in this article, you can help make your remote team more productive, engaged, and successful so you can concentrate on other important aspects of growing your business.