Starting a new business is an incredibly exciting, but it also means having to solve a lot of problems and dealing with stressful situations. Thankfully, there are a growing number of technological solutions that can help people get started on the right foot. From getting funding and capital to taking care of the back-office and keeping customers happy, in this digital era, there is bound to be an app or a website for all your needs.
Raising capital
For new businesses, connecting with investors and raising capital can be one of the most challenging tasks. Many founders don’t have previous experience with this, which makes it incredibly daunting and leaves many wondering where to even begin. Thankfully, software platforms like SeedLegals are there to help founders navigate investment rounds with ease. Gone are the days of complicated documents going back and forth, hiring expensive lawyers and feeling way out of your depth. Business owners can now manage all the admin of raising capital and closing deals with the help of software that automates all the legal documentation involved. On top of that, you also get help from experts who can answer any questions you have and guide you through the process.
Customer service
Providing good customer service is one of the most essential parts of running a successful business. Failure to do so can result in gaining a bad reputation and losing customers. In some cases, it can also mean problems with regulators and other stakeholders. However, manning call centres 24-7 is expensive and often not possible for many startups. That’s where AI tools and customer service platforms come to the rescue. AI chatbots can deal with inquiries, answer FAQs, request and process documents, and funnel issues to the correct department. They can significantly reduce the burden on waiting times and reduce costs. You can also save money by using a customer service platform that brings AI, webchat, email, and calls all into one platforms, enabling a much simpler process.
Accounting and budgeting
Accounting is a specialist area that often requires a lot of expert knowledge and skilled hires. It also needs good software to make the work more accurate, timely, and efficient. When it comes to accounting, mistakes or delays can be very expensive and have big consequences. This is why it’s wise to invest in software that supports your business with highly accurate and automated accounting tools.
These platforms, which also include AI and machine learning, can even process customer information and sales pipelines and manage inventory if required. Look for those that offer availability across multiple devices and can multitask to help your various teams work together.
These are just a handful of solutions that can make your startup run smoother. There are hundreds to choose from, accommodating every aspect of your business. In 2022, as we look ahead, we can expect to see even more new innovations coming, aiming to make our lives even easier. This is good new for entrepreneurs, as it means starting and running a business will become even easier thanks to all the technological support available.
