Tell Us About Synthflow AI
As agentic AI rapidly reshapes multiple industries, businesses are scrambling to access the tools and services that can transform their performance. Yet, it can be hard to identify the best solution for specific needs and attracting and retaining talent with experience in deploying AI is increasingly fraught.
Synthflow AI aims to change that. One of Europe’s fastest-growing AI start-ups, Synthflow offers access to no-code voice AI agents that can speak in more than twenty languages, as well as multiple regional dialects and accents. With rapid deployment and over 200 custom and native integrations, this approach resonates with the market. Founded in Berlin in 2023, Synthflow grew from $0 to $3 million in ARR in 12 months, attracting 1,000 customers and securing $9.1 million in funding to date.
What Do You Think Makes This Company Unique?
Unlike other voice providers that are attempting to add an AI element to their offerings, Synthflow is AI-native. Built using OpenAI, it can integrate new functionality and changes to OpenAI before they become public, ensuring its customers benefit from the latest innovations. All without needing deep technical AI knowledge.
Synthflow aims to transform customer interactions through AI-native, no-code voice agents that enable scalable, natural, and multilingual communication. Its USP centres on delivering human-like experiences at scale, making 24/7 customer support more effective and efficient without replacing human agents but complementing them – enabling businesses to drive efficiency and improve both service and overall reputation.
How Has the Company Evolved in the Last Year, Since You Received Funding?
Since receiving funding, Synthflow AI has scaled significantly. The company has expanded its R&D team to enhance AI model performance and add new functionalities. It has also developed assistants that can serve more complicated use cases and handle more complex tasks, such as performing real-time actions during calls.
They’ve also entered multiple new global markets, forged partnerships with prominent enterprises, and grown their client portfolio.
What Can We Hope to See from Synthflow AI in the Future?
Looking ahead, Synthflow AI plans to launch several new platform capabilities designed to address industry-specific demands, further refining its customisability across key sectors, including healthcare and finance.
The company is also investing heavily in AI research to push the boundaries of predictive analytics and deep learning in business processes to continuously improve its Voice AI OS product.
While other providers offer more basic ‘plug and play’ solutions, Synthflow’s Voice AI OS solution touches every layer of a customer’s comms stack – including security and compliance, monitoring and quality and even memory and knowledge. This ensures a safe, seamless and truly personalised experience with agents that consistently improve – and a solution that scales as businesses grow.
