A Chat with Jen Byrne, Managing Director at Digital Transformation Company: TPXimpact

TPXimpact was born from the idea that organisations can, and must, do more to make a positive difference to people’s lives. Putting people at the heart of everything we do, we want to accelerate that change by helping and empowering organisations with ambitious approaches to technology, design, experience and data to create intentionally designed experiences and services.

And that’s why we exist. We know there’s a better way and we’re on a mission to make that a reality.
TPXimpact | Drupal.org

How did you come up with the idea for the company?

We brought together leading UK consultancies and agencies – Deeson, Difrent, Foundry4, FutureGov, Keep IT Simple, Manifesto, Nudge Digital, Red Cortex, Swirrl, and Peak Indicators – each with a rich history of delivering great results in the private and public sectors. We wanted to define a new way of doing business, working in autonomous small teams, reflecting much of our internet-enabled world, to work quickly and flexibly to deliver tangible outcomes.

Since our inception, we’ve continued adding capabilities and knowledge to have the breadth of skills and scale to transform services in the UK and abroad at speed, adding value where it truly matters.

But what I think really sets us apart from other consultancies and agencies is our people, and the way we work in deep collaboration with our clients. While we’re immersed in the new digital landscape, and bring with us years of experience across sectors and disciplines, we recognise that each of our clients faces a unique set of context and challenges.

We’re not interested in bringing design and technology for the sake of embedding technology. We come to each opportunity without bias, working as part of our clients’ teams to understand and create sustainable solutions together.


How has TPXimpact evolved over the last couple of years?

TPXimpact is still a relatively new business, building upon over a decade of knowledge and expertise but only coming together over the last 12 months. When we first began the process of coming together to build on this new idea, we set ourselves a series of principles to guide the setup of our organisation. These principles live on in our culture and delivery today.

At the centre of that process was recognising and embracing the idea that change is perpetual. We need to embrace change and uncertainty, because change is the only constant. As the world gets more complicated and more complex, I think we’ll find that we need to get comfortable with the perpetual transition. This is as true of our organisation as it is for the organisations we work with.

Over the last year, we’ve brought together a number of teams to form something new. And as we continue to grow, we’ll continue to evolve. With the best guidance, intentions and outcomes.

What can we hope to see from TPXimpact in the future?

Since launching TPXimpact, we’ve been privileged to be involved in some pretty incredible work. From improving national social care services to supporting not-for-profit organisations to continue fundraising and deliver critical services during a cost of living crisis, empowering patients to take control of their own healthcare and helping local authorities involve their communities in decision-making. In everything we do, we can see the positive impact we’re having in the world.

For the future, we are confident that our mission will continue to grow. We will continue to work responsibly and collaboratively to be a force for good in the world. We have a lot to offer, and you can look forward to seeing TPXimpact continue to thrive in the future and leave a lasting, positive change in the long term.