Combatting Cyberthreats: Meet James Griffin, CEO of CyberSentriq

For too long, the MSP community has had to rely on piecemeal solutions from vendors disconnected from the realities of supporting small and mid-sized businesses (SMBs). James Griffin, CEO of CyberSentriq is changing that.

With a platform designed from the ground up for MSPs, it equips more than 3,000 partners to safeguard over 150,000 SMBs worldwide, arguably the backbone of the global economy.

CyberSentriq’s unified suite includes AI-driven threat detection, advanced email and web security, always-on cloud backup and recovery, phishing simulation, compliance archiving, and secure email encryption.

By consolidating these critical functions into a single ecosystem, MSPs can deliver proactive protection, strengthen resilience, and simplify operations without the complexity and inefficiency of juggling multiple providers.

Backed by institutional investor Bregal Milestone, CyberSentriq is built for growth. With a target of $100 million ARR by 2028, the company stands apart as a challenger brand committed to putting MSPs first and leading the next generation of cybersecurity and data protection.

By unifying best-of-breed solutions under one roof and preserving the DNA of its founding companies, CyberSentriq is setting a new standard for MSP-first cybersecurity: practical, powerful and purpose-built for the challenges ahead.

 

What Does CyberSentriq Do?

 

CyberSentriq was formed by the merger of Redstor and TitanHQ, two best-of-breed vendors in the MSP space.

Partnering with over 3,000 MSPs and protecting over 150,000 SMBs globally, CyberSentriq provides an integrated cybersecurity and data protection platform, built from services including email security, web filtering and backup and recovery for cloud and on-prem workloads.

 

What Spurred You On To Set Up The Company?

 

The threats that MSPs face for their SMB customers are only increasing and what they need is a partner they can work with that gives them absolute confidence.

We’re setting a new standard for MSP-first cybersecurity. MSPs safeguarding the critical SMB economy are underserved and have been let down by vendors out of touch with their day-to-day needs. CyberSentriq changes that.

We offer MSPs exactly what they need: comprehensive protection without compromising quality, partnership or performance.

Cybersecurity Is A Hot Industry At The Moment; Are People Finally Waking Up To The Reality Of Cyberthreats?

 

Yes, people are finally waking up to the reality of cyberthreats because they’re now a part of everyday life. From highly sophisticated scams in our inboxes to constant news of corporate breaches, cybersecurity is no longer just an IT issue; it’s something everyone must understand, manage and take seriously.

Most importantly, SMBs are turning to their managed services providers for help in dealing with these challenges; we believe SMBs are safest when their MSP is properly enabled to solve the challenges they face today and in the future.

 

What Is Currently The Most Significant Cyber Risk For Small And Medium-Sized Businesses?

 

SMBs face growing cyber threats like phishing and BEC attacks, often exploiting weak email defences and limited internal resources. A layered security approach may seem costly, but MSPs are ideally positioned to deliver affordable, robust email protection and backup solutions that reduce risk and ensure business continuity.

With increasing complexity, one major attack surface remains, what is typically a company’s biggest cost centre, their team; we’ve seen a massive rise in the demand for security awareness training because organisations, guided by MSPs, are waking up to the fact that investing in upskilling here is a critical foundation of staying safe.

 

What Key Problem Does Cybersentriq Solve In Cybersecurity?

 

We’re here to eradicate operational drag and provide MSPs with effective cybersecurity, data protection solutions that work in the way they need to keep their customers safe. We give them high-quality, best-of-breed products designed and priced for their customers, delivered from a platform purpose-built for MSPs and backed with world-class support.

 

Why Do You Think So Many Large Companies Are Getting Hit At The Moment By Cyberattacks?

 

Large companies are prime targets for cyberattacks due to their expanded digital footprint from hybrid work, cloud use and third-party integrations, which create more entry points for attackers.

Combined with the high value of their data and often slow patching of legacy systems, they present an opportunity for cybercriminals. But, it is important not to neglect what is going on outside of large companies. This doesn’t get reported in the news, but every day, small businesses are sadly going out of business, suffering real damage because cyber threats are pervasive.

Our MSPs know this, as they are in the thick of it, helping protect the critical SMB economy.

 

As A Small Business, What Is The Best Step You Could Take To Protect Your Business?

 

The pace of the evolution of the threat landscape is so fast; it comes back to core skill-set and business purpose. I doubt if many SMBs started life so they could spend their time worrying about this.

The MSP eco-system acts as a cheat code; their businesses exist to solve these problems and I’d advise small businesses to at least consult an MSP. Outside of that of course, there are practical elements, all of which come down to planning, preparation and action.

Basics that an MSP will help with, such as enabling multi-factor authentication, maintaining secure, tested data backups and training employees to recognise phishing threats. Pairing these with strong email security from a trusted vendor adds a critical layer of protection against today’s most common attack methods.

 

How Is AI Changing The Cybersecurity Game?

 

AI is changing the cybersecurity game by enabling cybercriminals to launch faster, more convincing and harder-to-detect attacks, primarily through AI-generated phishing and social engineering. To stay ahead, businesses must adopt AI-powered security that can detect and block both known threats and zero-day attacks, including sophisticated phishing crafted to bypass traditional defences.

As you’d expect, we’re using Agentic AI across multiple areas of the business; from Support to Sales, with a focus on reducing response times, improving the quality of first-touch interactions and, most importantly, freeing up our team to spend more time engaging with MSPs rather than getting stuck in administrative tasks.

Our product suite already features a mature AI-powered threat detection engine that scans tens of millions of backup files daily to ensure data integrity and clean restores. We’re committed to expanding our AI capabilities with a growing team in the newly formed organisation.

Our email security platform is built on AI and machine learning to identify and block phishing and business email compromise (BEC) threats. Our security awareness training also uses AI to generate highly targeted phishing simulations and we continue to lead in innovation, earning four patents in the past year alone for applying AI/ML to enhance cybersecurity outcomes. We’ve been integrating ML, AI and automation into our solutions for over 20 years.

 

What’s Next For Cybersentriq?

 

We have some exciting announcements ahead and 60 days post announcement, we’ve already hit some impressive milestones, including a single support desk and the launch of some new bundles.

Ahead, we turn our focus to continued product innovation, incremental improvement in areas that MSPs care about, such as billing and building out new channel programs, training and accreditation. Our mission here at CyberSentriq redefines the standards that MSPs can expect from the organisation they partner with.

We’re obsessed with it and we want to let MSPs experience the difference and be the ones who evangelise our business.

 

How Can We Find You?

 

You can find CyberSentriq via the website: https://www.cybersentriq.com/ and keep up to date with the latest news via our LinkedIn page: https://www.linkedin.com/company/cybersentriq/