Interview with Cara Bateman, Product Requirements Analyst at Software Supplier Company: ENSEK

ENSEK are a leading software supplier to global energy suppliers. Founded in 2010, ENSEK set out to address huge challenges in the energy market around revenue leakage. A few years later, seeing an opportunity to support a well-known complex analogue industry through digital transformation, ENSEK pivoted the business and built out an end-to-end Software-as-a-Service platform.

Since then, we’ve tackled further challenges with a range of innovative solutions and now have over 20 million-meter points contracted to the platform, managing more than £2bn of energy supplier revenue. As we continue to expand internationally and support suppliers in new geographies, those figures will continue to increase significantly.

Despite the growing success of the company, ENSEK continues to promote a culture of supportiveness, autonomy and, most importantly, fun. It’s a fast-paced environment and we’re working in a complex industry, so we need to be progressive.
Innovation at Pace

What makes the company different from competitors?

One of ENSEK’s biggest selling points is the flexibility of our API-driven end-to-end SaaS platform. Our SaaS platform is low-cost, real-time and highly-accessible which enables us to adapt to changing industry and market needs quickly, and allows our customers to maintain their value proposition.

Alongside that, we have a growing team of people dedicated to delivering new products and scalable solutions. Our teams work in squads which are small, flexible product teams that are focused on delivering innovative solutions in bi-weekly releases. This structure allows us to release new features at speed that our clients can then access on our platform.


What advice would you give to other aspiring female entrepreneurs?

Don’t be afraid to ask questions. Asking questions is all a part of learning and yet a lot of people are scared of it. Maybe because they fear asking a seemingly stupid question, but the phrase ‘there’s no such thing as a stupid question’ is completely true. Asking questions not only allows you to learn, but it also provides a different perspective for others to think about, which may in turn lead to a better solution or idea.

My second piece of advice is to grow your network. Networking has so many benefits, from opening up opportunities to share and learn new ideas, accessing knowledge, to boosting your own confidence and communication skills.

For me the biggest benefit I get from my network is the support. Whenever I have a challenge, I know there is someone in my network that can help me to solve it.

What can we hope to see from ENSEK in the future?

ENSEK has had an extremely successful decade and as we move forwards into new geographies, we want to keep providing scalable, flexible and innovative solutions to our clients. Our rapid growth in the UK, and expansion into Belgium and Australia has led to a boost in our headcount and talent pool. As well as that, when office working restarts again, we have an exciting new office in Nottingham opening which is designed to support collaborative working for our growing team.

Going forwards we will also be looking to develop our platform in terms of scalability at an enterprise level to allow us to continue to meet the needs of our customers at speed, whilst maintaining flexibility.

The future of ENSEK is full of opportunities which is exciting for everyone involved and I’m looking forward to seeing everything that we deliver.