Meet Amir Hashmi, Founder & CEO at Managed Cloud and IT services Provider: zsah

Zsah has been providing managed cloud, DevOps, D&A, and IT services since we established the business in 2002. Our technical and service delivery capabilities span the tech sector from simple, secure cloud hosting to data analytics, software development, and beyond.

We were early to market in the cloud industry with our own cloud platform Gridz, and we are constantly looking for ways to improve our repertoire with services that we see a demand for – either by our customers or the market at large.
 
 
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How did you come up with the idea for the company?

 
Back in the dot com days, I experienced a lot of greed in the tech sector. I worked for or with many businesses that were only interested in reaching the IPO stage, rather than fostering longer-term customer success.

I have always believed in putting the customer and partner first – and both the business, the customer, and society as a whole can benefit from healthy, valuable and fair relationships between organisations and who they serve. Ultimately, this is the ethos that inspired me to start zsah, and that is still how we work today.

Another equally significant driver was the chronic-lack of cross-business knowledge within the industry. From day one, we wanted to be a one stop shop– delivering a breadth of expertise that would balance performance, scalability, affordability, and security.
 

 

How has the company evolved during the pandemic?

 
With a team in Sweden and employees located in other countries, zsah had already adapted to working remotely – the company culture did not change all that much apart from losing out on the social work-life elements like company trips and get-togethers.

We have further improved remote working on the business side of things – establishing a permanent hybrid office model as we are starting to make our way out of the pandemic. Generally, we have found that we could continue business – mostly as usual.

With many of our customers being forced to make adaptations in their ways of working remotely, we have also seen requests for more services, so to some degree, we have even grown during the pandemic.
 

What can we hope to see from zsah in the future?

 
Although a lot has happened within the tech industry these past decades, and things have really ramped up, zsah still runs on pretty much the same principles as we did 20 years ago.

The pandemic allowed us to focus on R&D (research and development) to see how we can better expand on our offerings, both with our current assets and what we need to acquire to go even further.

We are now expanding on our DevOps services with more Kubernetes, containerisation, and edge computing, and we are already operating very much on the Edge. Data analytics and machine learning will become a central focus for us in the future. AI will start to be used as both a tool and an offering, and eventually, we want to use quantum computing – a game-changer we are very excited about.

We hope to offer more consultancy and advisory services to share our 20 years of tech know-how on the business side of things.