Payoneer is an innovative digital payment platform that empowers businesses around the world to go beyond borders, limits, and expectations. We work in over 200 countries and territories, with over 4 million users around the world. We work with businesses of all sizes, ranging from the individual merchant in Bangalore, through the world’s largest brands like Amazon, Airbnb, and Google.
What really sets us apart is who we are, and why we do what we do. our mission is to empower entrepreneurs to grow globally.
Over the last two decades, we’ve seen the internet make the world more connected, lowering barriers to doing business around the globe and democratizing opportunity. We look around and we see so much opportunity for smart, hard-working, resourceful entrepreneurs to reach new heights of success, and we’re driven by the mission of providing these innovators with the tools they need to make it happen.
We look for a team that’s as diverse as our customer base, that’s creative and takes action to solve the problems presented by this new economy, and that’s passionate about the work they do for our customers. We also value integrity, transparency, humility, excellence and trust. These are values that our customers expect and deserve from a business partner, and so it’s crucial that our employees represent these traits.
We’re a customer-centric organization that has always made significant investments in listening to our Enterprise clients and SMB customers and being there to support their growth. This covers local customer care, customer success and regular Payoneer Forum events around the world to meet our SMB customers face-to-face, and going the extra mile to support our Enterprise clients in their global expansion.
What advice would you give to aspiring entrepreneurs?
Today’s business environment can be incredibly tumultuous. With the constant evolution in technology lowering barriers to entry, competition is at an all-time high, making it increasingly difficult to maintain market leadership. Here are four lessons to take your business to the next level.
- Work for something bigger than yourself
There is a lot more significance in doing work that improves the well-being of the world at large and aligning a company behind a common purpose is one of the best ways to unite a global team. When you look at the bigger picture, define the context for what you’re doing, and help employees realize that they’re working for something larger than themselves, they will be forever motivated.
- Cultivate and promote a strong culture
With all of the stories lately about hostile work environments and toxic company cultures, my biggest piece of advice on this one is simple: Cultivate and invest in a strong company culture first and foremost, and it will serve as your single biggest strength. If company culture is not one of your main focuses, and if your employees are not happy and engaged while at work, then you are almost guaranteeing the good times won’t last.
- Hire people who are diverse and—ultimately—smarter than you
One of the best parts of being an entrepreneur is having the ability to carefully and strategically build a team made up of people you want to surround yourself with. Whether they come from a different professional or cultural background, diversity can only make your company stronger and more well-rounded.
- Study the success of other entrepreneurs and learn from their tactics
Borrow and adapt good ideas wherever you find them. There is no shame in adapting ideas that are working in other places. The world is really big and changing really fast, and anyone who thinks they own a monopoly on good ideas is fooling themselves. With the vibrancy and visibility of the Internet, it’s impossible not to witness the successes and failures of other entrepreneurs’ various ventures and risks. So you might as well try to learn from them.
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What can we hope to see from Payoneer in the future?
We’re investing in Payoneer’s product to offer additional value to our existing customers while continuing to bring new services to market that will serve new customers. We’re expanding our working capital capabilities, building out the offering for SMBs that need to make payments and exploring ways to complete the platform with more ways to collect payment.
We have some exciting new partnerships that will be announced over the coming year, with new system integrations and new marketplace partners added to our roster. In addition, we’re continuing to invest in our local presence around the world, with continued growth in our employee count, especially in local offices, R&D and innovation.
Interview with James Allum, VP and Head of Europe at global digital payment platform Payoneer