British workers left unsupported by employers when it comes to financial wellbeing, research finds

New study from Hastee uncovers huge disconnect between the challenges of today’s workers and the support offered by businesses


  • Two-thirds (66%) of UK workers have been affected by personal finance-related stress in 2020
  • Over half (59%) opted for high-cost credit in 2020, even though they know they can’t keep up with the repayments
  • Less than one in five (18%) businesses offer a financial wellbeing programme
  • Over half (59%) say greater flexibility over access to earnings would reduce their reliance on high-cost credit options
  • Over half (52%) are more likely to stay with an employer offering these benefits

Hastee, the earnings on demand technology provider, has today launched a new research report* that uncovers the extent of financial stress faced by UK workers in 2020.

The company’s annual Workplace Wellbeing Study found that two-thirds of UK workers have been affected by personal finance-related stress in 2020, that it negatively impacts many different areas of British worker’s lives, and yet the number of businesses that are actively providing initiatives to promote financial wellbeing is comparatively low. This, in turn, has a knock-on effect on staff loyalty and retention.

Fewer than one in five (18%) workplaces offer financial wellbeing initiatives to staff, and yet reconsidering the key challenges that affect employees could measurably boost productivity at work. Respondents say personal finance-related stress affects sleep (28%), relationships with partners (15%), health (14%), concentration at work (13%), and even their ability to pay for their commute (12%). Seven per cent have also called in sick due to financial stress.


Reliance on high-cost credit is a recurring problem

The research revealed that 59 per cent of workers have opted for high-cost credit in 2020, even though they know they can’t keep up with the repayments. Younger workers are the most likely to have to regularly source high-cost credit. Over half (58%) of 18-24-year-olds have turned to high-cost credit once every three months or more, and 38 per cent require it every month or more. This contrasts with just 12 per cent of the 55-64 demographic who seek high-cost credit monthly.

Further, since the start of the pandemic, 66 per cent of workers report their spending habits have changed. With flexible pay options, many could have avoided looking to third party lenders to make ends meet. 59 per cent of respondents would have liked to have the option to access their wages early if they had the possibility to do so, as it would have stopped them resorting to high-cost credit.



Pay frequency has a strong influence on workers’ employment choices

The research reveals pay frequency is also a differentiator when it comes to attracting and retaining talent – 81 percent of workers take pay frequency into consideration when looking for a new job. Further, flexible payment options improve retention, with 52 per cent more likely to stay with an employer offering these benefits. Younger workers are even more likely to stay with a job based on pay frequency, as the figure rises to 75 per cent of 18-24-year-olds and 65 per cent of 25-34-year-olds. Equally, workers on higher salaries value the option of flexible pay, with 74% of those earning between £75,0001 – £100,000 more likely to stick with an employer due to this – proving that workers at both the start and peak of their careers particularly benefit.

James Herbert, Hastee CEO and founder, said: “We know that unexpected challenges and outgoings happen. The pandemic has thrown up many. Yet conventional approaches to wellbeing and pay do not provide the support and flexibility required to meet them, leaving many workers with no option but to resort to undesirable measures that often only exacerbate the existing problem. This shouldn’t be the case, particularly when many have already earned the money within the month to avoid doing so. Earnings on Demand gives employees greater visibility and ownership of their money, and such tools are often free to the employer, require minimal time and effort to integrate with existing payroll systems and do not impact cash flow.”

For more information on Hastee’s award-winning earnings on demand technology, please head to: