Collaboration Platform, Zoho Workplace, Records 1,000% Surge In Usage Due To Remote Working

Enterprise collaboration platform, Zoho Workplace, has seen a usage increase of over 1,000 per cent since the start of full-time remote working; the platform now supports 15 million users globally. The platform is developed by Zoho Corporation, a global technology company offering the most comprehensive suite of business software applications in the industry.

Zoho Workplace is an online workspace that allows users to intuitively and securely work together, meet, collaborate and accomplish goals in a contextual setting. It provides a unified platform including email, chat, audio and video conferencing, shared file storage, and an online office suite that enhance the productivity of employees, anywhere.

More specifically, high growth seen in apps within Zoho Workplace since March, includes: Zoho Cliq, a secure instant messaging service, which saw a 1,200 per cent increase in calls made per day and a 225 per cent increase in messages sent since March. Additionally, Zoho Meeting, the online meeting and conferencing application saw a 772 per cent usage increase, and Zoho ShowTime, an online training and virtual classroom solution has seen its usage surge 1,100 per cent since March. Zoho WorkDrive, a cloud storage service, also saw its usage increase by 300 per cent since March.

The company explained this growth is driven by businesses adjusting to full-time remote working and learning as well as high demand from businesses seeking contextual integration between critical business applications. More than 25 percent of new Zoho Workplace customers have made the decision to switch over from G Suite and Microsoft.

Additional applications within the platform include: Zoho Mail, Zoho Connect, and Zoho Office Suite. Zoho Workplace enables single sign-on across these applications where work streams follow users as they move from screen to screen. This convergence of business, communication, productivity, and collaboration applications allows users to work in context within teams effectively, across their organisation or with external stakeholders.

Sridhar Iyengar, Managing Director, Zoho Europe, commented: “Zoho Workplace users benefit hugely from all of its applications being on one platform. Not only is the integration issue automatically resolved, but huge efficiency and productivity gains can be made. Zoho’s privacy by design framework ensures all our applications and processes meet the highest standards of data privacy needed by global enterprises.”