Do Businesses Trust Apple’s AI Over OpenAI?

In case you missed it, Apple announced Apple Intelligence for their devices. On June 10, Apple said, “Apple Intelligence sets a new privacy standard in AI, blending powerful generative models with personal context for enhanced device interaction.”

Interestingly, on the same day, OpenAI announced a partnership with Apple to integrate ChatGPT into iOS, iPadOS, and macOS platforms to improve user interactions with smarter, context-aware AI capabilities directly within Apple’s operating systems.

Are There Concerns About Apple Intelligence?

While the advancements in Apple Intelligence bring exciting new capabilities, they also raise concerns among users and tech analysts. Privacy issues top the list, as integrating more advanced AI systems could potentially lead to deeper data analysis and more extensive data collection practices.

Critics argue that despite Apple’s strong privacy claims, the potential for misuse or data breaches cannot be entirely ruled out.

What Are People Worried About?

There’s a bit of unease about how deep Apple Intelligence digs into personal information to offer tailored experiences. The thought of a system analySing detailed preferences and actions could be a bit too invasive for some. Also, doubts linger about Apple’s ability to keep up its high privacy standards as this technology gets more intricate and widely used.

A recent Storyblok survey offers insights into how businesses view generative AI, specifically comparing Apple Intelligence and OpenAI. Apple, known for its privacy focus, hasn’t yet convinced many business leaders of its superiority over OpenAI in handling AI privacy concerns.

Only 20% of respondents have less trust in Apple’s AI solutions, indicating skepticism about Apple’s privacy advancements. However, Apple’s entry into generative AI has persuaded 54% of executives to feel more comfortable using these technologies, with 55% planning to increase their use in the coming year.


What Effects Are Seen In Software Purchasing?

The relevance of generative AI features in making software purchase decisions is on the rise. A mere 20% of respondents dismiss these features as unimportant. In contrast, 45% consider them critical when evaluating new software, so this suggests people are embracing AI more in business operations.

How Does Apple Compare To OpenAI?

Comparing Apple Intelligence to OpenAI reveals varied trust levels among business leaders. While 39% of respondents trust both equally, many remain reserved in their judgment, displaying mixed feelings about Apple’s AI capabilities:

  • 39% trust both Apple Intelligence and OpenAI equally.
  • 22.67% are somewhat more comfortable with AI due to Apple’s native support.
  • 45.33% deem generative AI features very important when choosing new software.

Dominik Angerer, CEO and Co-Founder of Storyblok, said: “While use of generative AI continues to grow, our research shows that even Apple can’t escape concerns over privacy.

“But as Apple’s massive customer base becomes used to seeing AI as part of their devices and digital experiences, they’ll expect to see it everywhere else, too. This will only build more trust in AI and create more demand for AI-powered experiences among businesses and consumers.

“Apple’s approach to sprinkling AI throughout the user experience instead of only making it a standalone feature matches how we feel AI should also be deployed throughout the entire content lifecycle.”