The Global Potential of Amazon Business

Amazon Business is helping to accelerate digital transformation for companies globally, cross-sectorally and sustainably.

Amazon Business

Amazon Business is a global procurement solution now used by more than five million business customers, ranging from sole proprietors to multinational enterprises with tens of thousands of employees on a single account.

Since launching in the U.S. in 2015, they have expanded to eight additional countries including the United Kingdom, Germany and India – and reached $25 billion in worldwide annualised sales, more than half of which are from selling partners.

In the UK, two of the fastest-growing customer segments are enterprise customers and public entities and they serve more than 50% of FTSE 100 companies. In addition, they serve all of the 15 largest universities, 13 of the 15 biggest cities and six of the largest 15 hospitals across the UK, as well as many other public entities. The services support multinational enterprises from all industries – including retail, healthcare and automotive.


Helping multinational enterprises fast-track digital change

Amazon Business offers a set of features that suit the needs of multinational enterprises, such as business-only pricing and selection, single or multi-user business accounts, Business Prime, approval workflow, purchasing system integrations, payment solutions, dedicated customer support, to name a few.

Since enterprise customers often utilise third-party solutions, including Enterprise Resource Planning systems such as SAP, and Spend Management systems like Coupa and Ariba, Amazon Business integrates directly into over one hundred of these solutions. This helps to enable real time access to millions of products, streamline expense management processes, and digitise purchase orders and invoices – lowering the overall cost of operations.

Supporting public sector procurement

Similarly, their best resources have been used to help public sector customers across the UK with their digital procurement efforts from hospitals, to healthcare, childcare and schools to government organisations. In addition, Amazon Business helps public entities achieve their spending requirements with small to medium-size businesses.

In the UK alone, an increasing number of public sector customers are purchasing items from selling partners including education supplies, business books, site and safety equipment, office supplies, IT equipment, and many more.

Also, during the peak of the COVID-19 pandemic last year, Amazon Business helped to get critical medical supplies and PPE – such as digital thermometers, ventilators, facemasks and sanitisers – to nearly 3,000 healthcare and government organisations in Europe.


Driving sustainability forward

Amazon is committed to building a sustainable business for their customers and the planet. They co-founded the Climate Pledge in 2019, committing Amazon to be net-zero carbon across all their businesses by 2040.

They help Amazon Business Customers procure more sustainably. As part of the Climate Pledge Friendly programme, clients can discover and purchase a growing selection of business-relevant items such as paper towels, printer paper, HDMI cables, face masks, monitors, and laptops that are already certified with recognised labels such as the Energy Star, EPEAT and Compact by Design.

Compact by Design is a new externally validated certification created by Amazon – to identify products which are designed with less air and water, so they are more efficient to ship.