How Will Federal Agencies Use ChatGPT Enterprise?

The US General Services Administration and OpenAI have signed a OneGov partnership that will make ChatGPT Enterprise available across the federal government for a token cost of $1 per agency for one year. The agreement is designed to give public servants access to advanced artificial intelligence tools, helping them carry out work more efficiently.

According to the GSA, this initiative supports the White House’s America’s AI Action Plan. The arrangement also includes an extra 60-day period during which agencies will have unlimited use of OpenAI’s advanced models and features such as Deep Research and Advanced Voice Mode.

OpenAI chief executive Sam Altman said the partnership is intended to put AI directly in the hands of those serving the country. He described it as a way for public servants to better deliver services for the American people. GSA Acting Administrator Michael Rigas added that effective use of AI technology is important for maintaining the country’s position as a global leader in the field.

 

What Benefits Are Expected For Federal Workers?

 

Federal workers are expected to gain time saving advantages from ChatGPT Enterprise. In pilot programmes, the Commonwealth of Pennsylvania reported that employees saved an average of about 95 minutes per day when using ChatGPT for routine tasks. In another test in North Carolina, 85% of participants in a 12-week trial with the Department of State Treasurer had a positive experience.

OpenAI and GSA expect the AI tools to help with a range of work. Examples mentioned in the partnership announcement include managing complex budgets, analysing security threats, and running day-to-day office operations. These tasks often involve repetitive processes and large amounts of information that AI can process quickly.

The plan also involves building user confidence. Federal employees will have access to a new government user community and tailored training through the OpenAI Academy. Training will be delivered either directly or through partner-led sessions from organisations such as Slalom and Boston Consulting Group.

 

 

How Will Security And Compliance Be Handled?

 

Security is a big part of the agreement. OpenAI confirmed that ChatGPT Enterprise does not use business data, including inputs or outputs, to train or improve its models. This policy will also apply to all federal usage under the OneGov arrangement.

Agencies will be able to use the AI tools while keeping sensitive information secure. The GSA said that this supports existing guidance from the Office of Management and Budget, particularly memoranda M-25-21 and M-25-22, which focus on innovation, governance, and efficient acquisition of artificial intelligence in government.

The agreement is part of GSA’s Multiple Award Schedule, allowing agencies to access the discounted pricing without creating separate procurement processes. This should make adoption smoother across departments.

 

What Training And Support Will Be Available?

 

Alongside access to ChatGPT Enterprise, the agreement includes a range of educational resources. Federal employees will be able to join an online community designed for government users, where they can share experiences and learn best practices.

Introductory training sessions will help new users understand how to make the most of the tool. There will also be custom training platforms and guided learning resources for more specialised needs. These can be delivered either in-house or through external partners.

The goal is to make sure that AI is not just installed as a tool but is integrated into everyday work in a way that improves productivity. In offering structured training, GSA and OpenAI hope to increase both usage and effectiveness.