Piece written by Ian Cook, VP of People Analytics at Visier.
Employers are faced with dynamics that are increasingly complex and nuanced.
The rise of hybrid working models has effectively expanded the office beyond the traditional four walls and into all kinds of remote locations, from the home to cafes and many other environments in between.
This makes building and nurturing a company culture inherently more complicated than it used to be in the days when the office was the place where everyone was gathered, and everything was completed.
What’s more, culture is a key factor in employee loyalty and retention. Many of the top 10 reasons people leave their jobs revolve around cultural issues such as a lack of a joyful working environment, management support and limited feelings of being appreciated.
The role of collaboration analytics
Collaboration analytics can help organisations to build a culture that enables every person to thrive, no matter where they are based or what role they have – and there are several systems out there, including Yva.ai which Visier recently acquired.
So, what is collaboration analytics, and how does it work?
Essentially, collaboration analytics provides deep insight into work, workplace and overall team dynamics with an integrated approach to data collection. Said data is sourced from common organisational tools such as Microsoft Office 365, Teams, Slack and other tools which have become more popular since the pandemic arrived in 2020.
Leveraging AI, the data is then analysed and informs a targeted collection of feedback from employees – this allows further colour and context on individual and team dynamics to be revealed.
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What this offers business and team leaders
The insight delivered helps to generate a better understanding on how teams and individuals are functioning, and thus how to respond in order to make a winning culture.
Where are the urgent burnout risks? Which teams work best together? What is the impact of hybrid and remote work? Which people have a disproportionate impact on performance and culture? These are just some of the crucial cultural questions that can be answered by harnessing the power of collaboration analytics.
Indeed, leaders will be able to dive deep into their teams’ wellbeing and performance. And for individuals in those teams, collaboration analytics can serve as a form of digital coach, helping them to become more productive and collaborative with their colleagues – skills which ultimately will help them build more successful careers.
By generating as much understanding as possible into what people do, how they feel and how they work together, organisations will be far better positioned to build a winning culture.