New Solution Helps Care Homes Safely Welcome Visitors To See Loved Ones

Access Health & Social Care

As care homes reopen their doors for visitors, Access Health & Social Care has launched a new tool to help providers safely welcome visitors in order to combat loneliness following lockdown.


Access Collins for Care Homes is tailored for the care industry and enables providers to automate bookings to manage visitor numbers and ensure effective buffer times between visits while social distancing continues.


Family and friends can easily book online using controlled time slots and carers are provided with immediate rosters and information about visitors. This helps them to manage social distancing and gives back time that would have been spent administering visitors booking by phone.


Explaining Access Collins for Care Homes, Steve Sawyer, managing director of Access Health & Social Care, said the new system would enable carers to focus on delivering the highest quality care. He said:

“One of the biggest challenges for care homes during the COVID-19 pandemic has been how to keep residents connected with their loved ones and minimise loneliness while also ensuring safety for all. We took up this challenge and our solution will enable providers to be confident in welcoming visitors back to their homes without adding huge amounts of administration work for their staff.

“We have worked really hard to include additional functions which enables providers to control visitor numbers by setting how many people can visit at one time, add disclaimers for users to declare they do not present COVID-19 symptoms and provide real-time schedules for carers. Friends and family can also use the system to book video calls with residents if they cannot visit the home in person.

“Now more than ever, the last thing that carers need is additional admin, but unfortunately this process is essential to minimise the risk of infection. By automating visitor bookings, Access Collins for Care Homes makes it easy for providers to safely welcome friends and families to see their loved ones face to face for the first time in months, without being overwhelmed.”


Access Health & Social Care


For more information about Access Collins for Care Homes, visit: