Sisense helps Dutch-based, health-tech company deliver premium SaaS solutions to care providers
Sisense, the leading AI-driven platform for infusing data analytics, partners with Gerimedica, a multi-disciplinary electronic medical record (EMR) company that serves the aged-care market, to transform patient care with the power of big data.
Since deploying Sisense, Gerimedica has seen an average decline of 6% (the equivalent of two days) in admission days per patient, resulting in €540 reduced cost per patient. And with beds freed up two days sooner, there’s also less wait time and more patients helped. On average, customers using Sisense see a reduction in the number of patient admission days by roughly 5.9 when compared to non-Sisense customers.
Founded in 2007 by a small group of passionate medical professionals, Gerimedica has one single driving force: to make innovative changes and improvements to patient health care and treatment delivery. The company believes that data-driven software is vital to improving health care and patient outcomes.
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Watch the on-demand webinar here: Healthcare Analytics: How Gerimedica delivers insight-driven care.
“The power of Sisense is not only in the dashboards or the web app but also in the notifications,” says Hamza Jap-Tjong, CEO and Co-Founder of Gerimedica Inzicht, a Gerimedica subsidiary. “Health professionals now have access to alert dashboards that highlight the patients who are struggling or not making anticipated progress. They are able to connect the dots between clinical and operational data and focus their discussions on a handful of patients, which has really improved the way they give care.”
Prior to implementing Sisense, the team at Gerimedica knew that current multidisciplinary electronic medical records (EMRs) were falling short on delivering impactful insights — Gerimedica’s included. Customers were wasting time digging for insights from exported reports, and the product’s current dashboards were proving inadequate.
In search of a solution that would empower end users and improve levels of care whilst being profitable, Gerimedica turned to its partner Sisense. It needed a BI platform that was on-premise, easy to use, secure, and could support a mountain of constantly expanding data.

With 295 tables, 2,500 columns, and nearly 1 billion records, Sisense’s solution was quickly singled out as the best option for mashing up disparate data, automating the ETL process, and simultaneously providing an intuitive, self-service user experience for healthcare professionals with minimal training.
Now, customers have access to 60 customisable dashboards that answer all of the questions it used to take 400 dashboards to answer. Health professionals can drill down and filter these dashboards to find the answers they’re looking for at a glance. Even more, these dashboards are powered only by the data that matters — actionable data that helps doctors, nurses, and other health staff improve care paths for their patients.
Paul Scholey, Vice President of International Sales at Sisense, says, “It’s exciting to see innovative healthcare companies like Gerimedica embracing significant data-driven transformation, especially in a sector that has traditionally been a laggard to digital adoption.
“Embedding Sisense’s innovative BI solution within Gerimedica’s EHR (electronic health record) has been key to maximising each health professional’s time. Now they can now truly prioritise providing the highest quality care – care that’s fueled by data-driven insights.”
