Sorted, the global delivery experience platform, recently announced that it will be partnering with Farfetch, a designer fashion brand. Together the companies will help connect Farfetch’s network of luxury boutiques and partners across the world, utilising Sorted’s delivery platform.
This partnership will allow Sorted to enhance Farfetch’s current ship-from-partner delivery proposition, not to mention allow integration into its fulfilment centres, helping to scale its delivery management capabilities globally.
The partnership has allowed Sorted to work closely with Farfetch, developing the ideal integration of existing ecommerce fulfilment technology – which enables Farfetch to use different services and carriers for each part of the online order process.
Sorted’s scalable software as a service (SaaS) platform will give Farfetch a system with which to improve their customer experience.
David Grimes, Founder and CEO, at Sorted, said: “Sorted’s technology helps retailers expand delivery options to customers, and we’re excited to be adding Farfetch as our first marketplace client to our impressive roster of clients.
“It’s important that companies like Farfetch are actively embracing software innovations like this and investing in the post purchase stage in order to keep pace and continue rewriting the rules when it comes to delivery in the competitive world of retail.”
Stuart Hill, VP Logistics, at Farfetch, said: “As Farfetch continues to grow globally, it is important for us to work with a partner who is able to offer us a world-class, innovative, and globally scalable platform to handle our deliveries. Sorted is able to meet that demand for us, and we’re excited to be working with them.”