Why VoIP Digital Phone Provider bOnline Stands Out In The Teleco Crowd

By Emma Lewis, bOnline

After more than a decade in business, bOnline has taken the VoIP digital phone market by storm. So what makes this plucky provider stand out?


bOnline Specialises Solely In Small Businesses and Startups


Many of the big players like BT and Vonage target everyone from residential households to large multinational companies. But bOnline specialises only in providing VoIP digital phone systems and business broadband to small businesses. This includes sole traders, freelancers and start-ups.

The beauty of this is that everything can be tailored to the unique needs of small business owners specifically. The customer service team is always on hand if you need them (no such thing as a daft question!) and you don’t just get treated like a number. 


bOnline Offers Some of The Lowest Prices Around


bOnline started off as a small business itself and although the team has grown it’s still much smaller than many competitors. They know that every penny counts which is why their VoIP and broadband pricing packages are some of the lowest priced around. However, value remains high, with cutting-edge hardware and software as well as options to include unlimited calls and international calls too. 

bOnline Only Does Fixed, Shorter Contracts


Many VoIP providers require customers to commit to longer VoIP phone contracts. Often these are 18 or even 24 months. However, as part of its commitment to small business heroes, bOnline only offers contracts that last 12 months, giving just that little bit more flexibility.


Complaints Are Dealt With Promptly


Nobody wants to find themselves typing “how to complain to XLN” or “how to complain to BT” into Google. Although the bOnline team strives for the best customer experience possible, occasionally there could be something that needs tweaking. If a complaint comes in, the bOnline team will always take it seriously, and aim to deal with it within 24-48 hours.


bOnline Sets Up Everything For You Remotely With No Downtime


Setting up a new VoIP digital phone system yourself can be more than a little daunting. Some providers expect you to do certain elements of the set-up yourself. However, with bOnline everything is done for you so you don’t need any ‘techie’ knowledge yourself. On top of that, your setup and activation is done remotely, so no engineers will turn up at your home or workplace.  


bOnline Offers a Free 7-Day Trial


Some VoIP providers offer this but many don’t. However, by signing up for a free 7-day trial with bOnline, you can test out all the time and money-saving VoIP features on offer, without the commitment. They don’t even ask for your credit card details.


Looking For a VoIP Digital Phone System For Your Small Business?


There’s a wealth of information available on the bOnline website, including their complete guide to small business phone systems. You can also call the bOnline team on 0203 617 9950.