Amazon is working on smart delivery glasses for its Delivery Associates to make routes more safe and efficient. The company said the new wearable technology helps drivers pick up on hazards and directions as well as to scan packages without needing to hold a phone.
The glasses use AI-powered computer vision and sensors to project information directly in front of the driver’s eyes. When a driver parks safely at a location, the display activates with delivery details such as which packages belong to which addresses. The system also has a walking navigation using Amazon’s geospatial technology to guide drivers through complex areas like apartment buildings or gated communities.
Hundreds of Delivery Associates helped test early versions of the glasses to perfect their comfort and design. The glasses have a swappable battery for all-day use, support prescription lenses and feature a safety button that can alert emergency services.
Kaleb M., a DA working for Maddox Logistics Corporation in Omaha, Nebraska, put the glasses to the test and said: “I felt safer the whole time because the glasses have the info right in my field of view. Instead of having to look down at a phone, you can keep your eyes forward and look past the display—you’re always focused on what’s ahead.”
Amazon said it has invested $16.7 billion in its Delivery Service Partner programme since 2018, with $1.9 billion directed toward safety tools and technology like this. The company said the next version of the glasses may detect defects such as incorrect package drops and notify drivers of nearby hazards like pets or low light.
What Are Blue Jay And Project Eluna Doing In Fulfilment Centres?
Inside Amazon’s fulfilment centres, two new systems called Blue Jay and Project Eluna are changing how employees handle repetitive work. Blue Jay is a robotics system that uses multiple arms to pick, sort and pack items at once, effectively turning three assembly lines into one. The company said it is being tested in South Carolina and allows workers to do away with repetitive tasks and instead, take on roles in quality control and problem solving.
Project Eluna, an AI model currently being deployed in Tennessee, analyses real-time and past data from warehouses and translates it into natural language insights. This helps operations teams spot and resolve bottlenecks faster. The company said Eluna also supports safety planning, suggesting ergonomic rotations and maintenance schedules. Both systems aim to make the workplace more productive and less physically demanding.
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How Are Drivers Being Trained Differently?
Amazon has brought virtual reality training to its Integrated Last Mile Driver Academies to prepare drivers for real-world challenges before they start working. More than 300,000 drivers have already completed the VR training since 2022. The company said it plans to expand the programme to over 95 delivery stations across North America by December 2026.
The latest module, called the Enhanced Vehicle Operation Learning Virtual Experience or EVOLVE, launched in Colorado, Maryland, and Florida. It simulates driving conditions, provides instant feedback, and trains drivers in defensive driving techniques. Over 6,000 new drivers have completed the simulator training, with more than 90% participating in behind-the-wheel sessions. Amazon said 40 training sites will offer EVOLVE by the end of 2026.
Is Amazon Delivering Faster Than Before?
Amazon said it expects to reach its fastest delivery speeds globally in 2025. Through a $4 billion investment, the company is tripling its rural delivery network and expanding Same-Day and Next-Day services to new areas. AI-powered demand prediction is helping place inventory closer to customers, cutting delivery times further.
Amazon Pharmacy is already using the system, with same-day medication deliveries in cities like New York, LA and Seattle. The company has also introduced kiosks that allow customers to collect prescriptions within minutes. Other delivery innovations include e-cargo bikes for urban routes and drones in Arizona for less accessible locations.
Sustainability is also being prioritised within this network as the Sacramento fulfilment centre, certified as Zero Carbon, demonstrates that quick delivery and environmental responsibility can coexist. Amazon also now delivers perishable grocery items the same day, expanding convenience for customers ordering fresh produce and frozen goods.
How Is Amazon Using AI Beyond Delivery?
Amazon said it is using AI to make operations more sustainable. Its Packaging Decision Engine has prevented 4.2 million metric tons of packaging waste since 2015. Another system, Project P.I., uses AI for quality control by spotting defects before items are shipped, reducing waste from returns.
During disasters like Hurricane Helene, Amazon’s Disaster Relief team applied AI to analyse drone imagery, helping first responders during search and rescue efforts. The company is also working with X-energy to power its data infrastructure using small modular nuclear reactors. The project is expected to supply enough clean energy for 3.8 million homes in the United States each year from 2039.
Amazon’s global water programme has over 30 replenishment projects and promotes recycled cooling systems in data centres. The company said these innovations form part of a long-term effort to run AI systems responsibly while reducing energy and water use.
