Company: Chargebee
Founders: Krish Subramanian, Rajaraman Santhanam and Saravanan KP
Website: https://www.chargebee.com/
About Chargebee
Chargebee is a leading provider of billing and monetisation solutions, empowering businesses with subscription and other recurring revenue models to streamline operations, capture actionable insights, and drive growth. Founded in 2011 and headquartered in North Bethesda, US, Chargebee has over 1000 employees worldwide, including in the UK, Ireland, the Netherlands, and India.
Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger. It’s proud to be consistently recognised by customers as a Leader in Subscription Management on G2. It serves over 6,500 customers in 100+ currencies across 227 countries, with 60 app marketplace integrations and 30+ integrated payment gateways.
Chargebee provides a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimisation, revenue recognition, collections, and customer retention.
While many AI-native businesses and companies launching AI-powered products are still searching for a sustainable revenue model, Chargebee customers are proving how smart monetisation strategies help scale their billing and growth efforts.
One SaaS customer, Zapier, a global leader in AI-powered workflow automation, made a bold shift to usage-based pricing in response to its customers’ desire for a simple, flexible pay-as-you-go option, for products including its new Zapier Agents. After previously offering plans with a specific number of “Zaps” (integrations) each customer could set up, it made Zaps unlimited and instead began charging based on the number of “Tasks” automated by all of a customer’s Zaps. Customers are now using 50% more total Tasks each month.
Another SaaS customer, DeepL, a leading global language AI company, faced a major challenge: ensuring its pricing model could keep up with real-world usage demands. After integrating Chargebee’s billing and monetisation platform, it could scale revenue, optimise usage-based billing, and meet fast-growing demand for its specialised, industry-leading AI-powered translation and writing solutions.
As AI-native companies race to build bigger models, and as legacy players build AI into existing products, AI monetisation remains one of the industry’s greatest unsolved challenges. In 2025, Chargebee announced the availability of new high-volume ingestion capabilities, integrated with its robust billing engine. This allows companies to determine their best path to monetising their AI products by better understanding the value they deliver and using that understanding to inform pricing decisions.
For over a decade, Chargebee has championed choice, transparency, and efficiency as core elements of its merchant-first payments strategy. In September 2025, Chargebee announced its acquisition of Inai, a payments intelligence and analytics company, giving companies of all sizes more power and intelligence in managing their payments stack, no matter which gateways they choose or where they operate. By unifying billing and payments infrastructure, Chargebee ensures that businesses at every stage can optimise performance, reduce complexity, and scale with confidence.
Chargebee continues to lead in subscription billing and revenue management for the 26th consecutive quarter in G2’s Fall 2025 report – a track record that reflects consistent performance when businesses need billing infrastructure that works at scale. It was also ranked a Leader in the 2024 Gartner Magic Quadrant for Recurring Billing Applications.
