Company: Send Technology
Founders: Andy Moss, Ben Huckel, Matt McGrillis
Website: https://send.technology/
About Send Technology
Insurers today operate in a fast-changing risk landscape with new and evolving risks. Underwriting teams need to work smarter and act more quickly to differentiate themselves. However, commercial and specialty risks are complex, and it takes time to organise vast amounts of data effectively and analyze them with expert risk assessment.
Send’s mission is to fully optimise and automate its underwriters’ operations, changing how they model and understand risk. It helps today’s underwriters become ‘bionic’ and thrive in the underwriting landscape.
The Send AI-enriched underwriting platform supports and facilitates the entire underwriting process for insurers from submission to bind, and beyond. Purpose-built for the complex commercial and specialty markets, the workbench brings game-changing agility for traditional players who rely on legacy systems and for start-ups looking to unlock potential by speeding up decision-making and product development, and freeing up underwriters to do what they do best – underwrite risks. It provides a hyper-relevant solution.
The Send workbench has been implemented in the UK and American markets. Send has been named an industry leader by IDC, Datos, and Celent.
The Send Insurance Platform is a single system that supports the underwriting process, from submission to bind. With a focus on data optimisation, the platform fuses advanced AI and automation technologies with leading data providers. This means the platform distils and structures huge amounts of structured and unstructured data, from any source, even legacy systems. In real-time, Send’s AI-powered platform turns complex data from across the business into a single customer view, enabling underwriters to make confident and predictable underwriting decisions. Advanced intelligence and data processing tool sets automate submissions, asset schedules, and enrich data to save time and improve accuracy. When customer information is keyed once into the platform, it is automatically checked and enriched. This creates a single, consistent record that underwriters can trust.
Work is easily tracked through the entire lifecycle, providing a consolidated view of all tasks at individual, team, and risk levels. This real-time intelligence, combined with advanced reporting and a full audit trail, enables governance for CUOs to lead with commercial confidence.
Results
The insurance platform processes over $15 billion in GWP, 40+ Lines of Business, and has over 1,250 active individual users.
Customers report:
· 50% reduction in processing time
· 30% more time to focus on core work
· Better, faster decisions, driven by real-time insight
· Sanctions and compliance checks in minutes
· New product creation in under 90 days
· Improve broker and agency experience with fast decisions
· Commercial confidence across all lines of business
· Rich MI and insights in real-time
Testimonial
ten times the business benefit for one hundredth of the cost.
It was clear when we started collaborating with Send that they really understood insurance, underwriting and technology. The Workbench has enabled us to really streamline our commercial insurance operations and accelerate our ability to make fast, intelligent underwriting decisions…our underwriters even describe it as software they actually want to use!
Turlough O’Brien, Head of IT Commercial Lines, Aviva
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