Company: Cybanetix
Managing Director: Martin Jakobsen
Website: http://www.cybanetix.com
About Cybanetix
We are a pioneering Managed Detection and Response (MDR) provider that delivers the Security Operations Centre (SOC) of the future through innovative service design and solution selection. That sees us continually assess where the market is headed and seek to anticipate customer needs by selecting the most cutting-edge solutions. We cherry-pick vendors and develop new service propositions which are then tailored to the customer as opposed to the usual MSSP cookie-cutter approach.
This year we launched our Managed AI Service to address the three key risks our customers are up against – employee AI usage, AI governance and embedded AI. The service includes observability and exposure mapping, behavioural monitoring of AI activity across the estate, runtime protection at both the infrastructure and application layers, and synthetic and adversarial testing of the models themselves.
Underpinning that is a best-of-breed technology stack: SentinelOne Prompt Security and Microsoft Purview for user-level controls; NOMA for AI discovery, access control, red teaming, and detection and response; and Exabeam for agent behaviour analytics.
It’s the consultancy arm that oversees AI policy and strategy, deployment and integration, and posture analysis as well as the hardening of systems while our SOC provides AI security platform management, observability and real-time threat detection for AI specific risks such as prompt abuse, model manipulation or anomalous AI behaviour. The Managed AI Service not only detects AI security events but also correlates, responds and takes steps to improve the security posture of the business.
We also take a different approach with our SLAs and metrics. Most service providers will refer to a mean to detect (MTTD) and a mean time to respond (MTTR) of 30 minutes and 15 minutes, respectively, but those times are reserved for high level alerts. As many of today’s attacks rely on low-level activity, these fly under the radar and by the time they do receive attention it’s too late. That’s why we apply our SLA guarantees to all alert categories on a 24×7 basis. We don’t promise what we can’t deliver or massage the results by downgrading alert severity, resetting the clock, re-tiering alerts or excluding those that fall over a weekend.
What’s more, we cast the net widely, seeking to capture as much data as possible to provide us with unprecedented levels of telemetry. That then allows us to offer what we call paranoid posture monitoring whereby tiny incidents are considered within the wider context to give our customers the earliest warning signs from events before they can evolve into incidents.
Our dynamism and commitment mean we punch above our weight and that’s seen us seize major wins from the Big Four systems integrators. In a true tale of David and Goliath, we’ve run rings around them in terms of our service offerings and deliverables. And our ability to not just win but retain those customers year after year is demonstrated by an ARR of 98% and our high customer retention rates, putting us in pole position for our ten-year anniversary in 2027.
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