Recently, users of Microsoft 365 apps like Outlook, Word, and OneNote had faced unexpected closures during tasks like typing and spell-checking. These issues began as users installed Version 2407 Build 17830.20138 or higher.
Investigations by Microsoft revealed that these closures were mainly due to inconsistencies between the version of Office 2016 proofing tools and the more recent Microsoft 365 language packs installed on the systems.
For those affected, the Windows Event Viewer displayed specific error codes pointing to these mismatches. The errors involved several language-specific DLL files, indicating the presence of outdated components conflicting with newer Microsoft 365 installations.
How Did Microsoft Address the Issue?
Microsoft acknowledged the problem, and say the crashes are due to a version clash between the proofing tools of Office 2016 and Microsoft 365’s language packs. This mismatch was a result of previous installations or migrations, where older and newer versions of Office tools coexisted, which Microsoft explicitly advises against.
The resolution came with new builds in the Beta Channel, Current Channel Preview, and Current Channel of Microsoft 365, effectively rectifying the crash issues.
These updates make it that that all components, such as language packs, are synchronised in version, preventing the crashes previously observed. Users are advised to remove any old proofing tools and rely solely on updated language packs, which receive automatic updates along with the Office suite.
What To Use Instead Of Microsoft Word
These 10 alternatives are just as useful and tech forward as the popular Microsoft Office tool. Try these out when drafting your next document:
1. Google Docs
The most commonly used Word alternative, brought by Google, helps teams create and collaborate online. Google Docs brings tools that let users create documents. Now, with Gemini, a new layer of document creation comes using AI to help users refine content, as well as summarise documents to find insights. There are templates and smart canvas features that allow users to directly integrate tools such as calendar events, and other Google elements.
Teams can edit documents in real time from any device, which makes for a convenient option for remote and onsite workers alike. The interface allows users to manage document access in a way that keeps sensitive documents and info secure. Google Docs also supports electronic signatures and content blocks.
2. Jake Turner, Co-Founder & CFO, Cosmistack, Inc. recommends: LibreOffice Writer
“LibreOffice Writer is an excellent free and open-source alternative to Microsoft Word. Not only does it sport a well-rounded and familiar interface, it’s also compatible with file formats native to Word (.doc, .docx, etc.), making it easy to collaborate with those who primarily use Word.
“It’s available on almost all platforms, is well documented, supports multiple languages, and has an excellent community surrounding it. The program also supports many of the more advanced features of Word, such as macros, mail merge, and more.
3. Dropbox Paper
Dropbox Paper is designed for team projects, where teams can easily work together in real-time. It has a clean interface that helps users create and edit documents without getting overwhelmed by complex formatting tools.
One unique feature is its ability to embed media, such as videos and GIFs, directly into the document. Users can also turn documents into polished presentations with just a few clicks.
Dropbox Paper syncs across different devices, so all changes are up-to-date wherever you access it. It’s a flexible tool that adapts well to both creative and business needs.
4. Richa Nathani, Team Lead, Dialed Labs recommends: WPS Office Writer
“It’s compatible with Microsoft Office formats so we can open, edit, and save .docx files without a hitch. We often share files with clients who use Word, and we haven’t encountered any compatibility issues, which has saved us a lot of headaches.
“The advanced editing tools in WPS Writer rival those in more expensive suites, giving you everything you need to create polished reports and presentations.
“You also get 20GB of free cloud storage, so you can access your documents from anywhere. It integrates easily with apps like Google Drive, Dropbox, and OneDrive so you’re not missing out on anything.
“When it comes to templates, WPS Writer blows Google Docs out of the water. It has over 10,000 options spanning business reports, essays, and more, we always find the perfect starting point for our documents.”
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5. Etherpad
Etherpad is all about teamwork and real-time editing. This open-source tool allows users to work together on documents simultaneously, great for group work. There’s no need for back-and-forth emails or constant version updates – everything happens live in the browser.
It also has many plugins, so users can customise their experience and add extra functions as needed. Etherpad also supports multiple languages and file formats, making it accessible for users around the world. When writing articles or keeping track of to-do lists, Etherpad keeps things straightforward and fast for its users.
6. Phil Alves, Founder & CEO, DevSquad recommends: Notion
“One alternative to Microsoft Word that I often recommend is Notion. While most people think of Notion as a workspace for note-taking or project management, it’s actually an incredibly flexible and powerful word processor. What makes Notion stand out, in my opinion, is how it transforms traditional document writing into a modular, dynamic experience.
“For me, Notion is more than just a word processor—it’s a platform that merges text with databases, real-time collaboration, and multimedia integration. You can create documents that aren’t confined by the limitations of static text. Imagine drafting a report where you can embed tables, add task lists, and integrate visuals or links to other projects seamlessly.
“Plus, its block-based structure allows for reorganising content with ease, making it perfect for complex documents like project proposals or research reports.
“What truly sets Notion apart is the freedom to design your own workspace. Whether you’re a founder scaling a startup or part of a remote team, Notion adapts to your needs, making it an ideal Microsoft Word alternative for teams who want a more interactive and customisable writing experience.”
7. ClickUp Docs
ClickUp Docs combines document creation with project management in a way that helps teams stay organised. Users can create structured documents like wikis and roadmaps, using templates to make setup faster.
The thing that stands out the most is the ability to link documents directly to tasks, meaning ideas move from paper to action smoothly. Also with real-time editing, team members can contribute and turn notes into trackable tasks without leaving the document.
ClickUp also has privacy settings that give users control over who can view or edit specific documents, so that all data stays safe. All these features help bring work and documentation together in one space.
8. Zoho Writer
Zoho Writer brings a refreshing change to traditional word processing with a focus on simplicity and smart tools. The distraction-free design keeps the workspace clean, letting users concentrate on writing. Teams can work together in real-time, using features like track changes and comments.
One of Zoho’s key aspects is its AI assistant, which gives users suggestions for improving sentence structure and style. Compatibility isn’t a problem either, as Writer works smoothly with Word documents and exports in different formats like PDF. Zoho also connects easily with other apps, making it a flexible choice for anyone looking to streamline their writing process.
9. Canva Docs
Canva Docs makes it easy to create visually appealing documents that are still professional. Using their drag and drop feature, users can add images, videos, and charts into documents to give them a more interactive aspect.
Canva Docs can be used for writing a business proposal or for lesson planning. Real-time collaboration lets teams work on the same document, with options to comment and make edits instantly, even from different devices. Canva also has templates to help users get started, and its AI-powered features, like Magic Write, make content creation and planning easier and more exciting.
10. Confluence
Confluence is a practical workspace for teams, helping them keep track of projects, meeting notes, and plans. Popular tools like Slack can also work with Confluence, so it becomes a perfect platform for any team’s documents and discussions.
It’s built for ease of use, making it a great choice for storing and organising information. his tool is ideal for managing extensive projects, allowing users to maintain records of discussions, decisions, and schedules in a centralised location.
