The Evolution of Work: How VoIP Supports Flexible Working

By Emma Lewis, bOnline

According to the latest ONS figures, 44% of UK workers currently work remotely, either full or part time. VoIP digital phone systems facilitate this perfectly – here we take a look at how:

Remote Communication


VoIP enables employees to make and receive calls from anywhere with an internet connection, whether it be 4G, 5G or Wifi. This means it’s easy to work from home, on the road, or from remote locations. They’re typically cloud-based, so it’s simply a case of logging into the system and away you go.


Better Integration


Many VoIP digital phone systems will integrate with other communication tools such as instant messaging, video conferencing and email. This consolidation of communication channels offers seamless collaboration among remote and non-remote workers, as well as maximum flexibility.

Accessibility Across Multiple Devices


Many VoIP services (including those offered by bOnline) offer mobile apps, allowing workers to access their work phone system on their smartphones or tablets. No more being glued to a desk phone!




VoIP systems are typically scalable, so will grow with your business as you take on more staff or even move premises. Whether you’re scaling up, downsizing, or adapting to fluctuating demands, VoIP systems can flexibly adjust to support the changing needs of your business.


Cost Savings


VoIP digital phone systems often mean big cost savings compared to traditional phone systems, especially when it comes to teams working remotely. As VoIP uses the internet to transmit calls, you can also save money on international calling charges and roaming charges.

For example, BT currently charges up to £1.55 a minute to call the USA from a UK mobile. But with a company like bOnline, for a fixed monthly cost of around £5 you can make as many international calls as you like. The savings soon add up!


Call Routing and Forwarding


VoIP digital phone systems typically offer advanced call routing and forwarding features, so you can redirect calls based on things like time of day, location, or availability. This flexibility means that calls reach the right member of your team, regardless of their location or working hours.


The Landline Switch-Off is Coming


From late next year, all UK landlines will be permanently switched off, affecting residential addresses and businesses alike. It’s not just landline phones that will be affected either, but any business system that also uses a traditional landline. This might be your payment or security system for example, which is why so many small businesses like yours are making the jump now.

Top tip: Look for VoIP digital phone providers that offer small business owners the chance to try before you buy. For example, bOnline will give you a free 7-day trial that means you can test out all of the 45+ call features on offer without the commitment.The fact is, VoIP digital phone systems come with a huge range of business-friendly advantages. Can your business afford to miss out?