Company: Symphony
CEO: Brad Levy
Website: https://symphony.com/
About Symphony
Symphony is the most secure, end-to-end encrypted, compliance-enabling collaboration platform for financial services organisations. The platform builds in or integrates B2B and B2C solutions to standardise, automate and innovate financial services workflows. Symphony initially started out as a messaging platform in 2014 to solve data security and compliance challenges at large Wall Street firms. Today, Symphony connects market workflows all around the world and is trusted by thousands of professionals and institutions including JP Morgan, HSBC, and BNP Paribas.
The Symphony platform helps financial firms to work in line with the Financial Conduct Authority’s (FCA) rules. Compliant communication poses a serious reputational challenge for banks – as well as negatively impacting share prices and irritating investors, the prospect of regulatory fines represent a significant reputational threat to the wider UK finance industry.
With Symphony, banks and financial institutions can ensure that staff communication doesn’t breach these rules, avoiding fines for compliance breaches. The platform specialises in financial markets, providing top security and compliance, using open APIs and end-to-end encryption to improve data sharing for financial organisations.
Symphony seamlessly integrates voice and data with the technologies and the preferred communication channels of today, such as WhatsApp, Zoom and Microsoft Teams. With significant extensibility investment in the back end, clients can embed the platform in applications in a very rich and non-intrusive way. The company’s technology is used by more than a thousand institutions across the financial services sector, and consists of a vibrant community of over half a million financial professionals around the world.
Since its inception, Symphony has extended its offering by acquiring Cloud9 Technologies and StreetLinx, whose technology and talent have helped bridge compliance with the industry demand for seamless communication through the introduction of ‘Instant Voice’, the quickest and most efficient means of communication between two users within an organisation.
It also acquired Amenity Analytics – a Natural Language Processing (NLP) data analytics solution powered by AI – to support the need for ESG data in financial services. This acquisition has since enhanced Symphony’s market strategy with highly relevant data and business insights use cases, including powerful ESG capabilities to support the need for environmental, social and governance data in finance.
Additionally, Symphony successfully rolled out Symphony 2.0, the second generation of its core collaboration platform, which enables financial firms to embed the technology into other platforms to successfully complete workflows without context switching or adding friction.
Symphony has also joined the UN Global Compact to become more sustainable over time with concrete internal improvements, while at the same time supporting its clients’ and investors’ ESG journeys.
Symphony recognises that technological innovation has the power to create positive change in financial services – no other platform applies the same rigour of development and methodology.
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