How To Handle Employee Burnout

High-pressure work environments have become more prevalent now than in the past, and the result is burnt-out employees. Not only does this affect the employee’s physical and mental health, but their performance which directly affects business operations. This should be more than enough reason for management to prioritise employee well-being.

A healthy employee is a productive and motivated one, which contributes to the overall efficiency of the organisation. It’s important for management to be aware of potential signs of burnout and address them before they escalate. Prevention is always better than cure in this case.

 

What Is Burnout?

 

According to the World Health Organisation, burnout is defined as “a result of chronic workplace stress that has not been successfully managed.” It hasn’t been classified as a medical condition, but that doesn’t mean it can’t have negative, long-lasting effects on the individual.

The most common symptoms of burnout are decreased levels of energy and exhaustion. As a result, employees are unable to perform at work. They begin to distance themselves from their jobs or the organisation, and generally develop a negative attitude towards both.

Burnout shouldn’t be confused with depression, they are separate conditions that require different treatments. However, prolonged burnout can result in employees becoming depressed.

 

Symptoms Of Burnout

 

Burnout can manifest in different ways depending on the individual, therefore management should be aware of common signs to look out for. This includes mental disconnections from work, irritability, poor performance or inability to complete tasks, and decreased quality of work.

Individuals that are experiencing burnout usually have difficulty concentrating, even with simple tasks. It can affect them physically in the form of headaches and gastrointestinal issues or emotional such as feeling helpless.

 

Why Should You Manage Burnout?

 

Happy, healthy employees are more motivated to perform well at work and are more driven to help a business succeed. These employees are less likely to leave, which reduces the company’s turnover rate. The company may see an increase in the quality of work, high levels of productivity and less absenteeism. It’s these elements that work together to strengthen employee morale and move the business forward.

How To Prevent Workplace Burnout

 

The effects of burnout can be reduced by knowing what symptoms to look out for, and managing them before they get worse. It can affect anyone at any level of an organisation, so employees and management should be aware of the signs to effectively take action.

 

Encourage Communication

 

Burnout doesn’t just occur out of nowhere, it usually builds up slowly over time until it becomes too much. Companies should have an open-door policy where employees can approach management if they are feeling stressed or overwhelmed. Likewise, management should regularly meet with employees to see how they are coping with their workloads and if they have any concerns. This minimises the risk of stress building up and becoming a problem over time.

 

Reduce Workloads

 

Stress is generally the main culprit of burnout, as a result of employees having too much to do and not enough time to complete it. It’s always best-practice for management to ask employees what their current capacity is before giving them more work. Ideally, tasks should be delegated to employees that fit their capabilities. While it’s always important for employees to take on more responsibility for growth, it should be at a pace that they are comfortable with.

 

Assess Performance

 

A good indicator of workplace burnout is an employee’s productivity. If this starts to decrease, they should be called in to find the cause of the under-performance. If an employee has taken on a new role or more responsibility, they should be monitored closely in the first few weeks with regular check-ins to see how they are coping.

 

Provide Resources For Stress Management

 

Giving employees ways to manage their stress can significantly reduce the likelihood of burnout. As a business, you can offer stress-management workshops that provide coping mechanisms or in-house counselling services where employees can have a safe space to share their concerns.

 

Encourage Balance

 

One of the best ways to prevent burnout is to ensure that employees maintain a work-life balance. Organisations that offer a flexible working environment give employees more time to manage personal responsibilities alongside professional ones. Management should also encourage employees to take their full leave throughout the year to ensure they have sufficient time off to step away from work responsibilities and recharge.

 

Prioritising Your Employees’ Health

 

Avoiding burnout and its consequences requires a proactive approach from all levels of an organisation. The team should routinely check for potential warning signs and maintain a supportive company culture. This will go a long way for maintaining employee well-being while simultaneously achieving long-term success and sustainability of the organisation.