Understanding How VoIP Systems Actually Work

Voice over Internet Protocol or VoIP phones are popular amongst both small and large businesses all over the country. VoIP phone systems might seem complicated to understand but knowing how they work can help you and your business utilise a VoIP phone system and get the most benefit out of it.

What is VoIP?


Voice over Internet Protocol or VoIP is the standard which allows you to make voice based phone calls using an internet connection instead of a local telephone company. VoIP converts your voice into a digital signal, compresses it and then sends it using an internet connection. The VoIP service will set up a call between all the participants. People opt for VoIP because it allows them to make phone calls without any telephone service. 

This can save you most importantly on long-distance charges that come with phone companies.  If you have internet access then you can use a VoIP phone allowing employees to work from home or telecommute to the office. 

Unlike landline phones, VoIP phones are capable of high-definition phone calls and can be done through a VoIP calling app even from your mobile phone.


What Do VoIP Phone Systems Do?


A VoIP phone system allows you to make phone calls through your internet connection rather than your landline or mobile network. The way that VoIP does this is by converting analog voice signals into digital signals over your broadband connection. 

The VoIP server then connects the calls to other telephone networks. As long as you have high-speed internet you are ready to use a VoIP phone system. 

VoIP phone systems usually include a desk phone and a SIP server (a VoIP service provider). It works better than your traditional landline because it offers more features than an analog phone service could provide. Your data is stored securely in the cloud and you can manage your VoIP system through an online dashboard. 

Allowing you to adjust contacts, business phone numbers, call forwarding and more, making a VoIP phone system a great option for businesses. 

Why Do Businesses Use VoIP?


VoIP phone systems are a great idea for businesses for many reasons. It is an ideal solution that provides employees with reliable phone service and it will not cost you very much. 

VoIP phones have started to become much more popular than landline phones as you do not need to pay extra for landline and instead this is just an added service to your already bought internet connection. VoIP phone systems have flexibility and professional calling features for one low price, which landline phones do not have. for businesses who have employees or staff overseas, a VoIP solution can be much more cost effective and can also be much easier to manage than a traditional phone line, particularly with the 2025 Landline Switch Off soon to commence.

All you need on your employees desks are VoIP desk phones and an internet connection making VoIP a great and easy option for small businesses especially. You can even access your business phone from your private mobile with a VoIP application, allowing employees to work from home and access business calls at all times.