Royal Mail Becomes First UK Parcel Carrier To Use A Drone To Deliver A Parcel

Royal Mail has joined forces with a consortium of established UK drone companies, including DronePrep and Skyports alongside addressing technology company what3words, to become the first UK parcel carrier to transport a parcel for recipients via an unmanned aerial vehicle (UAV). In a UK first, the consortium arranged an initial drone delivery to a remote lighthouse* on the Isle of Mull this month.

This is the first step in a ground-breaking consultation programme and trial in the New Year, which will focus on engaging with the community to explore the viability of using drones to deliver to rural communities on the Isle of Mull, where Skyports is already using its drones to help NHS Scotland with the response to COVID-19. This will help to identify opportunities to support postmen and postwomen in delivering to very remote areas and addresses in the UK.

As with all Royal Mail deliveries across the UK, the postcode will route the parcel towards its destination. The local postie will then use drone delivery to reach the most remote locations in their patch faster. For the drone delivery, residents consulted on the Isle of Mull will be invited to use the DronePrep platform to assess the viability of their property for drone delivery and pinpoint a suitable landing location within their ownership using the what3words integration.

To enable this for the trial, Royal Mail is asking recipients to provide the what3words address, a 3 metre by 3 metre square, that corresponds to the precise landing point for delivery of Royal Mail parcels via the drone from the Royal Mail van. 

Tom Nunn, local postman for Isle of Mull, said: “I am very pleased to be involved in this fantastic trial. It is an exciting opportunity to test out new ways of working to support us posties that deliver in some of the most remote areas of the UK. Some of the houses on the Isle of Mull include a thirty-minute walk to the front door so the use of drones will be a huge help!”

Nick Landon, Chief Commercial Officer at Royal Mail, said: “Delivering the first live parcel in the UK by an unmanned drone was a landmark day for us. We are incredibly proud to be working with DronePrep, Skyports and what3words to trial new ways to support the more remote and isolated communities we serve. This is part of our constant drive to incorporate the best innovative technologies into our network. We’ve seen a huge increase in parcel volumes this year and this is just one of the ways we are looking at to support our frontline delivery staff and deliver fast, convenient and green services for all of our customers.”