The 24-Year-Old Fixing the ‘Toxic’ Student Rental Market

24-year-old, Hannah  Chappatte, is aiming to fix the ‘toxic’ student rental market with company HYBR after first-hand experience.


Fixing A ‘Toxic’ Student Rental Market

A former student bent on fixing the “toxic” student rental market now employs 10 people and is closing in on £500,000 of funding.

Each November millions of UK students face a scramble to find accommodation. Many end up unhappy, with houses beset with damp, uncaring landlords and letting agents who don’t answer their calls.

First years have to decide in a few short weeks who they will live with for the entire next year. Those without guarantors must pay a full year’s rent in advance.

“Students should be excited about moving out and being independent for the first time,” said 24-year-old University of Bristol graduate Hannah Chappatte.

“Instead they waste valuable time that could be spent studying or having fun locked in battles with landlords and lettings agencies, or trawling through disappointing properties.

“Every year this cycle repeats – it doesn’t work for anyone and has created a toxic market where students don’t trust landlords and landlords don’t trust students.


Launching HYBR: A Solution To A Key Student Problem

Hannah decided to change all that. Standing outside a University library with doughnuts, she enticed students to talk to her about their rental experiences – and was shocked by what she found. With fellow Bristol student Pablo Giacomi she launched HYBR, an online platform that links up landlords and students, and dispenses free advice to both.

HYBR also holds housemate matcher events, helps with contracts, gives students access to legal support and offers free, impartial advice on everything from deposits to maintenance issues.

HYBR started in Bristol and is now expanding into university cities across the country, including Exeter, Liverpool and Sheffield. More than 1,000 students have found houses through it.

Student ‘Ambassadors’ in every city keep HYBR’s finger on the student pulse.

Hannah now employs a team of 10 and has plans to expand to the rest of the UK, and then the rest of the world.

“We have just brought in a senior team to take the business to the next level. We are looking to raise £500,000 through angel investors and venture funds,” Hannah said.

“But this isn’t just a UK problem and we want to start looking abroad as soon as possible.

“Ultimately, this is about fixing a broken a market. I want to question every part of the rental system and the status quo to see if there’s a solution out there.”

“Every part of the market is geared against underprivileged students who don’t have guarantors – we also want to help them.”