Company: Localbird
Co-Founders: Ben (CEO) & Joseph (CTO) Levy
Website: https://localbird.io/
About Localbird
Localbird is the first digital concierge platform for vacation rentals, connecting hosts and property managers with a curated network of local experiences and vetted vendors. The platform handles recommendations, bookings and on-the-ground coordination, helping operators generate additional revenue from every stay without adding to their workload, while giving guests an easier way to discover and book authentic local experiences.
Founded in 2023 by brothers Ben and Joseph Levy, Localbird was born from a simple observation during a family trip to Hawaii. When they asked their host for help hiring surfboards, they were handed a printed guidebook and largely left to plan the rest of their stay themselves. The two brothers saw an opportunity to use technology to connect the accommodation and destination experience more effectively.
Localbird combines AI-driven personalisation with a human-vetted supplier network. Rather than relying solely on information available online, its technology connects guests with verified local businesses selected for quality and reliability. Around 85% of Localbird’s vendors are independent, single-location operators with little to no online presence, meaning that Localbird brings a largely offline network of local experiences into a scalable digital platform.
The SaaS platform operates across a three-sided marketplace connecting property managers, guests and local vendors. Guests are reached directly through their accommodation provider, enabling Localbird to connect high-intent travellers with relevant experiences throughout their trip while creating a new ancillary revenue opportunity for hosts.
Since launch, Localbird has expanded rapidly across the US and Latin America. Its network now includes more than 900 hosts, while the company has raised $7.4 million to support its growth.
Localbird is also using the data generated through its platform to better understand how guests discover and purchase experiences. Its 2026 State of STR Experiences report analysed more than 7,500 bookings across the US, Mexico and Costa Rica and found that 74% of experience bookings happen before check-in, making pre-arrival communication a vital means to enable these upsells.
It also found that higher-end guests are the best target market: at properties charging $500 or more per night, 44% of guests engage with the concierge, spending an average of $1,000 per stay across their trip, six times the amount spent by guests at budget properties. For property managers, Localbird turns an often-overlooked part of the guest journey into a scalable revenue stream. For guests, it makes authentic local experiences easier to discover and book. And for independent local businesses, it provides access to high-intent travellers already staying nearby.
Localbird is building the technology that connects where guests stay with what they do when they get there, turning local experiences into something guests can find, book and pay for as easily as the room itself.
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