In today’s fast-paced business world, staying connected from anywhere is more important than ever. Traditional phone systems are no longer sufficient for companies looking to offer flexibility and mobility to their employees. That’s where Voice over Internet Protocol (VoIP) technology comes in.
By going fully mobile with VoIP, businesses can take advantage of a powerful communication solution that offers seamless connectivity.
What is VoIP?
VoIP is an internet-based technology that uses a broadband connection instead of a regular landline connection to receive and send text messages and phone calls. This means that as long as you have an internet connection, you can use your VoIP number just like any other phone number.
Some providers offer free VoIP numbers, while other providers charge a monthly fee. The price of a VoIP number will almost always beat the cost of a traditional mobile phone service.
Why is Everyone Switching to VoIP Phones?
The main reason why people are switching to VoIP phones is because it is significantly cheaper and requires less capital expenditure. Also, when switching to this system you will receive a variety of additional benefits like voicemail, call forwarding, conferencing, video calling, and more.
Lauren Davies of bOnline comments: “We will all need to switch over to VoIP sooner rather than later and even with the original 2025 landline switch off being pushed off to 2027, this will roll around sooner than we may all think. Preparing things early, both for business and our homes will help make for a smooth transition.”
8 Benefits of Going Fully Mobile With VoIP Technology
Going fully mobile with VoIP technology can provide many benefits for your business and employees. Some of these benefits include:
1. Cost Effective
The main benefit of going fully mobile with VoIP technology is that it is cost-effective. Any type of business needs to save money where possible to be able to grow other parts of the business, which is why VoIP is a good idea.
VoIP saves the infrastructure costs of maintenance and equipment of separate systems. Having high-quality systems with a variety of functionalities would eliminate the need for costly, separate hardware for each functionality.
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2. Better Calling Security
You have no record of the calls or any way to determine which clients call you when staff members use their own personal smartphones and data plans to make and receive work calls. When using VoIP you have better IT security and the ability to maintain call logs if members of the staff use your business VoIP service on their mobile devices.
You also don’t risk an employee leaving and having an important customer call them on their phone instead of calling your business line.
3. Consistent Call Quality
Mobile carriers can have spotty coverage in some areas, which means garbled or dropped calls. Mobile VoIP offers a consistent call quality, even if someone has poor cell reception.
4. Completely Portable
VoIP systems can be used anywhere if you have an internet connection. It allows you to receive calls from your smartphone or other devices through a virtual number, allowing you to work from anywhere at any time. You can be completely portable with your job whether you are required to be in different parts of the country or different parts of the world.
5. No Minutes Overage
You may encounter issues with plans running out of minutes or costly roaming fees when using a standard cell connection for your calls. VoIP gets around this and allows far more flexibility by using Wi-Fi to make and receive calls.
6. Integration With the Team
If an employee is not using mobile VoIP and receives a call, they can’t transfer the call to another extension or use the features provided like holding music.
With mobile VoIP, employees have all the same capabilities as your full corporate VoIP system, which includes the ability to easily transfer calls to another extension, participate in ring groups, use video calling features, and more.
7. It Keeps Work and Personal Phone Calls Separate
If an employee is using their mobile number when leaving a message for a customer, the customer could end up calling them back at odd hours during the night, expecting to leave a message on a desk phone.
If company calls start rolling in on their number, employees may become overwhelmed and unsure of which calls should be answered on the weekends and which ones should be left on voicemail because they are work-related.
Mobile VoIP allows employees to keep their numbers private and separate personal and work calls. They’ll know immediately if a work-related mobile VoIP call is coming in.
8. Increased Productivity
VoIP and the advantages it provides can significantly increase the productivity of a business.
By enabling employees to be completely portable across the globe, productivity is increased due to contact with customers and colleagues not being stopped. Additionally, the availability of tools like anonymous call rejection allows workers to concentrate on their work instead of wasting time responding to telemarketing calls, which boosts productivity.