Founders: Marius Stäcker (CEO) and Marcel Mansfeld (CPO)
ToolTime is a job management software solution for tradespeople. Launched in Germany in 2018, the SaaS platform helps SMEs and sole traders say goodbye to paperwork chaos and hello to digital efficiencies that save up to 30% of working time.
Developed specifically for home service trades to address their reliance on pen, paper and basic computer software such as Word and Excel, and to reduce long hours doing paperwork, ToolTime simplifies all company administrative processes. Work time tracking, appointment planning, construction site documentation or quote and invoice creation are all completed in just a few clicks.
In an industry plagued by skilled labour shortages, ToolTime is designed to make it quick and simple for tradespeople to digitise to help them become more efficient. The time saved can be refocused on getting the job done, achieving growth, or simply redressing work-life balance.
The cloud-based web application allows business owners to effortlessly keep track of work in real-time, from wherever they are, boosting administrative productivity, and helping to provide a smooth, more transparent service for customers. No more paperwork chaos or chasing employees for updates – all documentation can be stored centrally in the cloud, helping to keep tabs on client requests, orders, invoices and more. Appointment scheduling, free customer SMS confirmation service and map-based appointment visibility help with operational planning to ensure timeliness on the job and clear customer communications.
On the road, team members can rely on the mobile app to access appointment information, log work done, time spent and materials used on a job and get customer sign-off. This is all linked in real-time to the web software so that administrative staff can quickly and easily link the information provided to quote and invoice creation for greater transparency, professionalism and much quicker paperwork processes.
Other key attributes include:
- Easily integrated plug-and-play web software with complete customer data transfer service live team training and ongoing dedicated customer support,
- Configuration for in-country tax systems to allow easy export of financial information for hassle-free tax returns,
- Recommended by Vaillant, a leading manufacturer of boilers, heat pumps & heating systems.
- Affordable monthly subscription model with no upfront costs or ongoing maintenance fees.
ToolTime works closely with its customers and target market to unearth where the challenges lie in daily business life and tailor the product to them. Its dedicated customer insight team collates feedback and feature requests every week, gathering over 35,000 insights to date, to pass on to the development team. This makes the software company confident that they’re delivering the best value on the market.
Since launching in Germany in 2018, subsequent expansion into the Austrian market early in 2023 and launch in the UK in November this year, ToolTime is already helping more than 10,000 tradespeople. In June 2023 it secured 30 million Euros in investment, making it the best-funded German startup in the home services sector. It plans to grow its UK footprint before looking to expand into other European markets.