Company: Home & Maker
Business: Home & Maker is an online service that connects homeowners with architects and designers virtually.
Clients can use Home & Maker to connect with architects and designers on projects ranging from room conversions to building new houses. The platform allows users to consult experts virtually to get anything from informal advice to a full design. Thousands of clients have already used the app to get advice on their projects.
During the Covid-19 pandemic, the architectural services market in the UK struggled significantly. With the combined causes of the global recession and the UK lockdown, people were turning to DIY home improvement projects. This was when Webb, and her co-founder Nathan McNamara, co-founded Home & Maker.
Clients can use the platform for projects from loft conversions to extensions to new builds. They can even just use Home & Maker to get a budget for construction costs, or opt for a more hands-on approach from the service’s experts. Clients are charged per project phase, for maximum flexibility.
Remote technology is the main way that clients communicate with experts using Home & Maker. However, there are optional site visits and surveys provided from the company’s seven studios, based in London, Leeds, Cardiff, Manchester, Glasgow, Aberystwyth, and Birmingham.
Their integrated messaging function allows clients to send and receive messages whenever suits them, rather than being on someone else’s clock. Homeowners can use their service at any point in their project, either in the beginning to plan the next steps, or midway, to discuss any potential issues.
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