Company: Sprout.ai
Co-founders: Niels Thone, Raphael Guth
Website: https://sprout.ai/
About Sprout.ai
Sprout.ai was founded in 2018 in London with a clear ambition: to make insurance claims faster, fairer and more accurate. Our AI-powered technology automates complex claims processes, from evaluating documents and policy information to supporting claim decisions, helping insurers, MGAs and TPAs reduce manual workloads and improve operational efficiency. Since then, we have grown into a global insurtech business, working across multiple markets and expanding our presence in North America.
Insurance claims remain heavily dependent on manual processes, fragmented data and complex policy interpretation. We set out to address this by applying AI specifically to insurance, automating areas such as data extraction, policy checking and claim decisioning while maintaining transparency and auditability.
As we have expanded into the US market, a key challenge has been demonstrating that AI can deliver measurable results within established claims environments without requiring organisations to replace their core systems.
Our work with a US health TPA demonstrates this in practice. The TPA deployed Sprout.ai on top of its existing claims platform to automate claim intake and adjudication. The solution provides coverage recommendations and payment calculations before feeding the results back into the existing system. This has delivered a 67% average reduction in handling time, more than 95% automated claim decision accuracy and a move from baseline to tuned production performance in four weeks.
Our expansion into the US is helping bring practical, production-ready AI to insurance organisations, particularly across health and life claims. Working with a US health TPA, we have shown how automated adjudication can increase claims capacity without requiring headcount to grow at the same rate, while making decisions more consistent, measurable and auditable.
We are also making claims intelligence more accessible through our technology partnerships. In June 2026, we launched our live Guidewire ClaimCenter integration on Guidewire Marketplace, bringing real-time policy checking and intelligence directly into claims handler workflows. Guidewire Cloud customers can analyse claims, documents and policy information in real time, helping teams reach faster, fairer and more accurate decisions.
Our focus in the US is therefore not simply on introducing new technology, but on making AI work within the systems and processes insurers already rely on. By combining measurable customer outcomes with integrations into established insurance infrastructure, we are helping organisations move AI from experimentation into real-world production.
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