We have entered a new digital age for telecommunication; by 2025, all landlines will be obsolete, meaning that finding the best VoIP providers in 2024 is more important than ever. With VoIP (voice over internet protocol) you can minimise the disruption the 2025 landline shutdown may otherwise cause. But don’t fear – cloud telephony is here to stay. There is no better time than now to start considering the switch to a new business VoIP provider. So, look at some of the best business VoIP providers below!
What Is VoIP Telephony?
VoIP is an acronym for Voice over Internet Protocol. In short, it enables users to make and receive calls over the internet. Unlike a traditional landline that relies on a physical installation point and specific hardware, VoIP allows users to make calls on any device and globally.
Not only this, but VoIP telephony works out as more cost-effective for both businesses and at-home users. There is no need for you to get a brand new phone system when you switch phone systems, as VoIP can be installed in only a few minutes thanks to plug-and-play systems. Furthermore, you can keep your old mobile and phone numbers to make the transition even smoother. Are you convinced yet? Explore some of the best VoIP services for UK businesses.
The Best UK Business VoIP Providers
VoIP has transformed the way people and businesses can now connect. Long gone are the days of relying on a landline connection, as all you need to have to get started with VoIP is a stable internet or 4G/5G connection. Whether you are looking for a basic VoIP business plan to use at home or require advanced VoIP business features, TechRound has everything covered.
bOnline is one of the leading VoIP providers for UK businesses. But, even if you work from home, you can benefit from bOnline’s VoIP services. Dedicated to helping small businesses grow, bOnline is your go-to choice if you want affordable, industry-leading and 50+ VoIP features you could not find anywhere else.
Offering a 14-day free trial, Dialpad is flexible and cost-effective long-term if you are a small business looking to upgrade its communication system. Their Standard plan is priced at $15 per month, while their Enterprise plan is customisable and offered individually. Though Dialpad is more expensive than other competitors, it is highly rated and reliable.
RingCentral has over 400,000 monthly users and supports businesses in 45 countries. RingCentral is one of the experts when it comes to VoIP business services. However, they are slightly more expensive than bOnline and Dialpad, as their standard plan is currently advertised at $27.99 per month.
8×8’s slogan is ‘save big on cloud communications’ – well, they’re not wrong. Their prices start as low as £10 per month for small businesses. Meanwhile, their Advanced plan is only £36 per month. 8×8, like other top contenders, offer beneficial VoIP features such as call handling, call queues, unlimited calling, interactive meetings and even call activity analytics – and more!
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5. Intermedia Unite
Opting for a well-established company is a no-brainer. Intermedia Unite has been in the industry for 20+ years. So, customers are in safe hands. Additionally, Intermedia Unite offers VoIP services to over 130,000 businesses today and has 7,200 partners. Rated 4.8/5 on TrustPilot – if reviews are anything to go by, Intermedia Unite are one of the best.
Landline providers are well-known for trapping businesses into lengthy and costly plans. But, these days are in the past, thanks to Ooma. With Ooma, businesses can choose the best phone plan for their needs. So, if you want to focus on team collaboration, need to improve your customer service or want a basic yet efficient business phone plan, Ooma may be a fit for your business.
Committed to maintaining carbon neutrality and sustainable business practices, GoTo may be the choice if your business also values sustainability. Additionally, GoTo is relatively cheaper than other leading VoIP providers. Their basic VoIP plan starts at £10 per month, while their Premium plan is £44 per month.
Nuacom’s business VoIP orients around customers. Call centres nowadays are quickly switching to VoIP which comes with many beneficial features. For example, automated call flows, call recording and sales performance – all of which, can easily be integrated into a business’s current software. So, if your business wants a Call Center plan priced at £30.69, Nuacom is your provider.
Mitel has a dedicated business plan, MiVoice Business. However, unlike competitors ranked higher in this list they do not offer a free trial and seem to be more expensive according to online reviews. Nonetheless, Mitel still offers the same set of features as most VoIP providers do.
SureVoIP, on the other hand, does offer a 14-day free trial. So, if you are a small business considering upgrading to VoIP then choosing a reputable yet less expensive provider may be viable. Yet their pricing is somewhat higher than other highly-rated UK VoIP providers – their SureVoIP-hosted business phone system starts from £20 per month.