3. Caroline Walton, Founder & CEO of TieTa

Company: TieTa

Website: http://www.tieta.co.uk


About Caroline & TieTa

Caroline has more than 20 years experience in Financial Services. Her experience spans a broad spectrum of business across finance, marketing, corporate affairs, compliance, strategy and change management. In addition to this, Caroline is considered an Industry expert and one of the original and ongoing Credit 100 most influential, with a wealth of experience in public relations and public speaking.

Caroline is founder and CEO of successful outsourcing company, TieTa. TieTa is an established outsource facility with an entirely UK based team offering contact centre arrangements with dedicated teams of flexible agents. They have a wealth of experience in managing contact centres within financial services including debt collection, customer support and customer contact schemes such as financial redress. The team are especially experienced and skilled in understanding customers’ needs from general queries to vulnerability.

TieTa offers a number of services to support its clients. They discover what a company’s current operations are and work with them to design a bespoke package that introduces new concepts, technologies, and operational governance to advance their operation and make it best-of-class.


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